- Report: #1517069
Complaint Review: SpotOn Transact - San Francisco CA
Reported By:
RAnonymous -
Uncasville, CT, United States
Submitted:
Updated:
-
Author Confirmed
Why?
SpotOn Transact
300 California Street, 4th Floor San Francisco, 94111 CA, United States
Phone:
877-814-4102
Web:
www.SpotOn.com
Categories:
Business Rating:
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SpotOn Transact LLC Company Lies to its Employees as well as Merchants/Clients San Francisco CA
I am a former employee of SpotOn. I was told that upon coming aboard that I would be paid for my online training which took several days to do. This never happened. I brushed it off and never complained about it to my "appointed” director. My position was paid on via commission-style in lieu of bonuses, however taxes were taken out from each bonus I received thus my being accepted as a W-2 employee.
I was promised by my director upon signing up that after 45 days I would receive a sign-on bonus of $2,000, if I were to accumulate a total of 30 approved accounts. Additionally, I was told that after the same time frame, I would be offered medical. Neither the sign-on bonus nor the medical were provided even after I was submitting and voicing my concerns to the director.
I escalated my complaints to a manager but was told that no such promises "could” have been made because they don’t do sign-on bonuses and medical wasn’t offered until much later. I was told that my director would be spoken to, but yet again nothing came about. And so when I first signed up with this Scam of a company, I was told that in order to get business owners to sign up I would need to "bend the truth” in order to get them to sign up.
Being familiar with merchant services, I did not take to this advice but found it almost CRIMINAL that I was asked to blatantly lie to business owners (merchants). I was told by my director to target restaurants because they (SpotOn) primarily uses their own POS system and all associated hardware/software/accessories for these merchants.
The selling of selling of services came naturally to me as I have been in the industry over 15 years. However while doing "GOOD” business practices, I was chastised in the fact that I WASN’T lying or taking advantage of these merchants I was signing. That it wasn’t enough and I was going too low on rates/fees offered to them. I had finally had enough and chose to end my relationship with SpotOn.
I told my director it wasn’t a good fit for me and that I needed to move my career elsewhere. Again, when coming aboard I was told that at anytime I chose to leave the company, having no set amount of time working for them, I could request an RBO (Regional Buy Out) which meant I could sell my residual income to them, and I would receive 30-35 X the said amount of residual income. Basically, I would be paid by the company 30-35 months in advance, payable when I resigned, and I would no longer receive those residual funds in my account.
After submitting this request to my director, not only was I told that SpotOn would not comply with my request, but that I had to be paid out my residual income by way of ACH direct deposit each month and take a chance that my merchants stayed with SpotOn. I was then told that in order to keep my residuals coming I had no alternative but to submit 3 applications a month and they all needed to be approved.
It was way this point I told my director I would be filing a complaint regarding everything I had gone through since day one. He then hung up the phone in my ear but not before saying "good luck”. This was and is an absolute CON of a company to work for. They con their "employees” and they con their customers. The owners pour an endless supply of money into making it look as if they are on a straightened arrow to the general public but that is NOT the case.
I will also be filing a BBB report concerning this AND I will be notifying ALL of their clients of their deceptive business tactics. I am going to also take my complaint to the Attorney Generals office so that they see how serious I am about reporting the shady business practices they run on. I encourage all other agents/merchants to come forward and write their complaints against these scam artists, so that everyone can know just what SpotOn is doing and getting away with.
They are making millions off of the hard working general public and have no qualms about lying to them to achieve yet another defrauded business owner.
