- Report: #1489285
Complaint Review: suitepdf.com -
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Why?
suitepdf.com
China
Web:
suitepdf.com
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suitepdf.com Total scam
I needed to print some records so I needed software that converts files to PDF. I must have used this software in the past b/c it said I needed to pay to update it to be able to use it.
I simply agreed to pay approximately $25 for a year. But when it came to check out, there was a box that said I could add to make it interactive for $20 more. It was deceptive because the box to skip it was grayed out like you couldn't choose it but I clicked on skip anyway but it charged $20 as if I had purchased it.
That automatically charged my card $45 against my authorization. There were a list of more check mark boxes and at the bottom, a total of $98 which horrified me!
I absolutely did not check any of the boxes and called them. They had sent me a key to register it and I definitely did not register it in nor download it.
I'm assuming they're in China and that's why I chose China above but I couldn't tell the Asian accent.
For 30 minutes (2) reps came on that I could barely understand that started yelling at me and mocking me when I was asking questions to try to get a credit. I called the next day and all I got was message machines.
I had to go to my bank and cancel my card, get a new card and go through all the problems now of changing all my records with a new card. At the bank, they they show up as suitepdf.com.
They had the nerve of charging some fees after that which I think was testing the card to see if it was still good. This appears to be internet fraud, internet theft. They ripped me off of over $100 and I don't have the product. It's a scam, it's a rip-off.
Because of this I lost part of a legal hearing because I didn't have the records.
