- Report: #1530233
Complaint Review: TAP Portugal - Lisbon
Reported By:
Igor -
San Francisco, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
TAP Portugal
Lisbon, Portugal
Web:
http://flytap.com
Categories:
Business Rating:
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TAP Portugal Predatory baggage policies Lisbon
TAP Air Portugal did not weigh my carry-on bag at the check in counter, and then decided to check the dimensions and weight at an intermediate connection point and charged 165 EUR to gate check it because it was a couple of pounds over their bogus limits. Even though my ticket includes a free checked bag, (that I did not use) and they implicitly indicated that it was fine to bring on board by not verifying weight at the checkin desk. It sure seems like a predatory tactic, particularly with the ridiculously excessive fees. On top of everything, they did not send me a receipt, which makes me wonder what is going on there. DO NOT FLY THIS SCAM AIRLINE.
