- Report: #1525826
Complaint Review: Terry Thompson - Orting Washington
Reported By:
Terry -
Orting, Washington, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Terry Thompson
801 Louise Wise Ave Nw Orting, 98360 Washington, United States
Phone:
2536827262
Web:
N/A
Categories:
Business Rating:
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Terry Thompson Small Business Owner Orting Washington
Ricoma Luminaris
Absolutely horrible transfer paper, when I bought the printer, it came with transfer paper with lines on the back which worked great! Since it performed so well, I decided to order 200 more sheets of each over $500.00 in paper, Using the exact same settings I used with the original transfer paper and the same processing steps I got fail after fail. When I contacted the company letting them know my experience and requesting the original paper so I could fulfill an order I was told they didn't have that particular paper. I was the sent a link to Icolor to try their paper.
They are refunding me for the paper which is great this just goes a little deeper for me, I run a small black veteran owned business, and this will be the first order I will not be able to fill on time.
Completely frustrated and not understanding how such a large company would have this issue!
