- Report: #1496160
Complaint Review: Tirus Inc. - Schaumburg IL
Reported By:
The Truck Center -
Randolph, MA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Tirus Inc.
1703 Winchester Ln Schaumburg, 60193 IL, United States
Phone:
773-992-9192
Web:
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Tirus Inc. Peter Charged repair services and part to a credit card then had the charge reversed Schaumburg IL
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We replaced a part on their trailer (air spring) and repaired some damage to the mounting plate. They paid for the bill with a phoned in credit card. Later they claimed the part we installed was defective and demanded a refund for the part and labor. We told them to send the part in question back and we would test it and take action accordingly.
When the part did come back (a month later) it was tested and found to be in perfect condition with no defects, the test was document by video and sent to them. They then disputed the credit card charge as fraud and the credit card company reversed the charge. We disputed this claim but it was denied.
1 Updates & Rebuttals
The Truck Center
Randolph, MA,Massachusetts,
United States
They paid with a stolen credit card
#2Author of original report
Wed, June 10, 2020
Use caution if you accept payment from these people over the phone. They paid with a stolen card, the cardholder reported it as a fraudulent transaction and as a result, I am out $750 with no recourse.
