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  • Report:  #1527236

Complaint Review: Tractive dog and cat collars - Greensburg PA

Reported By:
Linda - Cabot, Arkansas, United States
Submitted:
Updated:

Tractive dog and cat collars
1648 Roseytown RD #400 Greensburg, 15601 PA, United States
Web:
tracactive.com
Categories:
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Linda <[email protected]> Wed, Jun 21, 1:22 PM (20 hours ago)     to debit_card_disputes             I bought a tracactive device for 29.00 and paid 100 dollars for a 1 yr subscription. A few days later I bought another tracker and then cancancelled it because I had two cats. They offered me one for free. With no stipulations that if this one was lost and un retrievable. I would forfeit my whole 100 dollar subscription fee for the whole year. These trackers only cost 50 dollars apiece and they refused to at least give me my 50 dollars back. I had a lot of issues with these trackers. They were big and bulky and kept getting caught on things and would break away from my cat's collar. The GPS was unreliable in the woods and water drainage tunnels. They offered a 30 day money back guarantee.I also bought a replacement policy for one of the trackers which was 39.00. They sent me the cancelled tracker. I sent it back  and got the receipt from the post office tracking number 9518410992193143595857.  This tracker was 49.95. They refuse to give me money back for a new unopened tracker. I asked them to cancel all subscriptions by the 30 day period and they still won't release the cat tracker DLDQPSZO. It can not be used. In one month. two cat trackers were un retrievable.  I have sent numerous emails and they just ignore me. I spent 200 for 2 2 year subscriptions for two cats         200 I paid 29.00 for first tracker special                                  29 I paid 50.00 for a new tracker I sent back                        50. I paid 29.00 for replacement fee of one tracker               29                                                                                       308. total They refunded me 160.00     only                               - 160                                                                                     I lost 148 dollars       They should refund me 50.00 for the tracker I sent back and prorate the subscription fee to 50.00.   They owe me a refund of at least   $100.00.               



1 Updates & Rebuttals

Linda

westminster,
Colorado,
United States
Elite Express Deliveries

#2Author of original report

Fri, September 20, 2024

They are scamming people through a Facebook site called Pug Puppies for rehoming. The so-called administrator( Adony Sorezz) goes under the name Gladys Ware.  He uses other scammers within the group to 

say that they have gotten puppies through him and he is legit. They are a big scam ring, each one asking for refundable money for crate transport cage, deposit for fake dog and other refundable charges.  They use the fake website to use a tracking number that is fake to make you believe that your dog is on the way, They ask to be paid through friends and family on Facebook. 

While the dog is in transport, they come up with a fake story about they were stopped and didn't have the proper licensing to take the dog over the border to another state. They say the dog has been confiscated for two months, and it will take 1900 to get the dog back, of which you have 4 hours to do it in. They also state that they will charge you with animal abuse and aunch of other lies. They will badger you to conform.

This happened on 09/19/2024 and today the dog is still in transport under the original tracking number. WPC016136810774PUG.  The transport company isnt listed on facebook but the say they are. This company has gone out of business and has no known phone number or address. The site looks very impressive but is fake to scam people.

Names scammers use are Gladys Ware who I put a 300 dollar deposit on a dog I never received

Angela cherotich a fake nanny for refundable dog crate rental which I never used or received that was 600.00

Nandos Chinco for dog transport insurance 450.00

Meidi Arnold for other refundable costs 600.00

Please don't ever do friends and family under PayPal go through your bank and use a debit or credit card and hopefully u can get your money back but just don't buy dogs through face book

They will also try to get you to pay through gift cards. Don't use PayPal I called less than an hour to cancel transaction, they would not let me even though the money was put on hold for 4 or more days.

PayPal can do better to protect people no matter what the transaction, they should put a hold on it in case it is fraud instead of allowing for these transactions to go through so fast even though they hold the money for days!

 

 

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