THIS UPS store in the Reserve shopping center in Boca Raton is running its business like a fight club. Male employees are rude and disrespectfull to customers, yelling and even going as far as uttering threats. I was yelled at for asking to speak with the manager after the rude employee called my mother "too slow".
This person prceeded to argue with me as I defended my elderly mother and told me that I need to be smacked in the face calling me a Rich snob and using other profanities. I was appalled my mother was practically crying. Another customer that witnessed the incident stepped in to my defense and suddenly the owner came out yelling like crazy person telling us to GET OUT OF HIS STORE!!!
He yelled out that is the owner and that he can do whatever he wants!!!! I have filed several reports with the corporate office , however it seeemed useless and basically there is no accountablity so therefore I am not surprised that this incident has happened.
Beware as many other customers have complained about similar situations and no longer trust this store to handle their packages as many boxes have been reported missing. There are many negative reviews complaining about the owner JP who full name is never disclosed as he is certainly hiding from his customers. I would strongly urge anyone who is looking for a UPS store to proceed with caution.