- Report: #1501982
Complaint Review: USPS - Arlington Heights IL
Reported By:
davidsg99 -
Arlington Heights, Illinois, United States
Submitted:
Updated:
-
Author Confirmed
Why?
USPS
909 W Euclid Ave Arlington Heights, 60005 IL, United States
Phone:
847-253-7806
Web:
www.usps.com
Categories:
Business Rating:
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USPS U.S. Post Office Shipped a package on 10/29/20 and they lost it. Finally found it and delivered it on 11/12/20 Arlington Heights IL
So, I shipped a package on 10/29/20 from the Arlington Heights, IL post office. The package was going to FL. It was one of the speakers in my antique car. It needed to be repaired. Needless to say finding a replacement was not an option. Anyhow when I was at the Post Office the person behind the counter asked me if I wanted it to ship regular or priority. I wanted it there fast so I could get it back quickly. So I paid the extra so it would arrive in 3-4 days. Well they lost the package. Finally after calling and registering a complaint they found it.
It arrived to the destination on 11/12/20. Needless to say it would have arrived sooner if I sent it out on the 5-7 day option. I was relieved it was found. I finally had to go back to my post office so I figured I would take my receipts for this lost shipment and ask for the $2 plus refund since the package did not arrive in the 3-4 days. They proceeded to tell me that the arrival date was just an estimate and not a guarantee. I said as usual the this post office takes no responsibility or accountability for anything that goes wrong.
The USPS has to be the worst business I have ever dealt with. Just constant problems with them. It should be noted that the Arlington Heights location did not loose the package. The distribution center did. However, it was the Arlington Heights Post Office that would not give a refund of the deifference between the expedited shipment I paid for and the slower shipment cost that I should have paid for. They said that the delivery date was only an estimate and not a guarantee. How lame. Recommendation, ship your package with UPS not USPS.
