- Report: #1497385
Complaint Review: Verizon Wireless -
Reported By:
Verizon Victim -
Portland, OR, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Verizon Wireless
United States
Web:
http://verizonwireless.com/
Categories:
Business Rating:
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Verizon Wireless Misrepresented promotional offer, then gave expiring credits
Verizon had a $250 per line promotion for switching to their wireless service. So I switched two phones at a total cost to me of $400+. I spent nearly two entire days attempting to switch my account, first online, then on a succession of phone calls, each of which would refer me to a different number. Then, once the switch was made, they told me I didn't qualify for the promotion because the change was not completed online.
After my Legal Shield attorney wrote a letter to Verizon's CEO, they sent me two $250 gift cards instead of statement credit. I forgot about them and now they're expired. Clever way to avoid keeping promises, no?
Plus, their wireless coverage is worse than my prior carrier, CREDO. Once I leave my home wireless, seems like I have no connection half the time. Stay away from these crooks.
2 Updates & Rebuttals
Not in Afghanistan
Happy Valley,Oregon,
United States
Pointless posts
#2Author of original report
Sat, July 11, 2020
At the time, CREDO used Sprint. But it's irrelevant. Their coverage is terrible, they are a deceptive company and I doubt that "Afghanistan" is a Verizon representative. Talk about stupid. I'm not in Afghanistan.
Flint
Rolla,Afghanistan
LOL
#3Consumer Suggestion
Sat, July 11, 2020
So you are saying it's their fault that you forgot to use your gift cards in a timely manner? Sounds like you need to take responsibility for your own stupidity. Also, Credo Mobile runs on the Verizon network, so your lie about having worse coverage is pretty funny.
