- Report: #1501419
Complaint Review: Veterans Towing - Anaheim California
Reported By:
Fares -
Irvine, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Veterans Towing
1311 N Jefferson St, Anaheim, 92807 California, United States
Phone:
(714) 900-2854
Web:
http://veteranstowingusa.com/
Categories:
Business Rating:
(0)
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Veterans Towing tow zone Price-Gouging Anaheim California
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This company is taking advantage of people during the pandemic and charging people exorbitant amounts to get the car from their storage. I can't believe this company charged me $545.00 for towing my car from Irvine to their storage in orange (14 Miles Away). The car stayed for less than 12 hours and when I called to ask about the extra and excessive charges, the manager (Ryan) hang up on me.
This company is a "scam" and is price gouging to taking advantage of people during the Pandemic. I have filed a complaint with the California Attorney General. If you get charged excessive fees from this company, please file a complaint as well. THIS NEEDS TO STOP AND TOWING COMPANIES MUST GET REGULATED!
2 Updates & Rebuttals
Fares
Irvine,California,
United States
Answer the questions
#2Author of original report
Fri, October 30, 2020
What do you think they should have charged you?
First, they should not tow my car since they stored it in a lot 14 miles away from where it was parked; this is beyond the Ten-Mile limit. A towing company cannot take your vehicle to a storage lot more than ten miles from where it is parked.
Second, they have added excessive fees that should not be on the invoice. There is no way it should cost $545.00 for less than 12 hours. They are price gouging and taking advantage of people during a pandemic.
Was what you were charged more than the legally allowed amount?
Sadly, towing companies are not regulated by any government agency, but at the same time, they should not price gouge the consumer with excessive fees.
Are they charging you more because of the pandemic?
Yes, this towing company is taking advantage of people during the pandemic by charging excessive fees, hoping that some people cannot afford to pay the amount due and take their cars.
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Robert
Irvine,United States
Questions
#3Consumer Comment
Thu, October 29, 2020
What do you think they should have charged you?
Was what you were charged more than the legally allowed amount?
Are they charging you more because of the pandemic?
