- Report: #1480746
Complaint Review: YELP - California
Reported By:
Elaine -
Mary Esther, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
YELP
California, United States
Web:
Yelp.com
Categories:
Business Rating:
(0)
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YELP Yelp offered $300 promotion to place ads on their web site. Misrepresented the contract!!! California
I was contacted by a Yelp salesperson with a new promotion Yelp was presenting. They tell you they will give you $300 in promotional ads and you can even limit it to $15.00 per day for your "budget". They tell you that you can cancel at any time and only be charged for the number of "clicks" on your advertising. The first day I received none.
When I told them I was not getting any clicks and didn't think I needed the advertising the number of clicks jumped to 56 almost immediately!!! I cancelled my account on the 3rd day. I cancelled my credit card after reviewing the scams this company has and the complaints about their billing. When I called to ask the amount billed for the 3 days they refused to give it to me and stated I needed to wait until the billing date of the first of next month.
The ad is still showing even though I have a letter stating my account was cancelled. This company has a reputation of boosting "clicks" to drive up the bill and they can't give you any information on where the "clicks" came from. In my area there wouldn't be 56 clicks in a 2 hour period in the middle of the night!!
I have turned this company over to the Federal Trades Commission for their underhanded practices of selling bogus ads and clicks!!
