- Report: #230361
Complaint Review: 180066roses - Blaine Washington
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Author Confirmed
Why?
180066roses
180066roses.com Blaine, 98230 Washington, U.S.A.
Phone:
800-667-6737
Web:
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180066roses Ripped off Ripoff Blaine Washington
180066roses are a bunch of thieves I have been on the phone with them since December 23rd after seeing what my girlfriend and her family received. I had ordered 2 items from them one of them was a Peppermint Tulips and the other was a basket of chocolates.
The Tulips were beautiful full of live very well taken picture and the basket had so many different varieties of chocolates it was big with a ribbon ties around the basket I was very satisfied when I made the purchase but after seeing what they had delivered I was very upset the Tulips were very small it did not look like the picture I had seen the basket of chocolates came in a small basket and about 10 pieces of chocolates in a bag which was not what I ordered and the money that I spent on them did not show.
I called this company right away after I seen the items I spoke with a man but didn't get his name he told me that I would be compensated but to call after the holidays because it's a busy time. So I called on Wednesday 27th of December I spoke with a lady and she told me that she was taking care of the situation and was going to call me back. A week had passed by and no one had called me so I made the attempt to call them. I spoken with the same lady and I only knew that because I had recognized her voice she had told me that they will compensate me but I wouldn't get my entire money back just partial payment back. She also told me that would take 3-5 business days and I have yet to receive it.
It is Thursday the 11th of January and I have called them and there now giving me the run around I do not appreciate this. The poorest customer service I have ever encountered they're not even helping me out there just telling me I will get back to you. I had asked to speak with a manager and I am still on hold it has now been 33 minutes. I had finally got through to someone and they told me if I can give them a day to get my file because the person who was handling me was not in. I simply said no I will not I have given you guys 3 weeks and you have done nothing either get back to me or I will report you. Guess what it is now the next day and no refund so they will be reported like promised at least I can keep my word.
Johnathan
South Ozone Park, New York
U.S.A.
The Tulips were beautiful full of live very well taken picture and the basket had so many different varieties of chocolates it was big with a ribbon ties around the basket I was very satisfied when I made the purchase but after seeing what they had delivered I was very upset the Tulips were very small it did not look like the picture I had seen the basket of chocolates came in a small basket and about 10 pieces of chocolates in a bag which was not what I ordered and the money that I spent on them did not show.
I called this company right away after I seen the items I spoke with a man but didn't get his name he told me that I would be compensated but to call after the holidays because it's a busy time. So I called on Wednesday 27th of December I spoke with a lady and she told me that she was taking care of the situation and was going to call me back. A week had passed by and no one had called me so I made the attempt to call them. I spoken with the same lady and I only knew that because I had recognized her voice she had told me that they will compensate me but I wouldn't get my entire money back just partial payment back. She also told me that would take 3-5 business days and I have yet to receive it.
It is Thursday the 11th of January and I have called them and there now giving me the run around I do not appreciate this. The poorest customer service I have ever encountered they're not even helping me out there just telling me I will get back to you. I had asked to speak with a manager and I am still on hold it has now been 33 minutes. I had finally got through to someone and they told me if I can give them a day to get my file because the person who was handling me was not in. I simply said no I will not I have given you guys 3 weeks and you have done nothing either get back to me or I will report you. Guess what it is now the next day and no refund so they will be reported like promised at least I can keep my word.
Johnathan
South Ozone Park, New York
U.S.A.
