- Report: #862554
Complaint Review: 1and 1 - Internet
Reported By:
Susan -
Phoenix, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
1and 1
701 Lee Road, Suite 300, Chesterbrook PA 19087 Internet, United States of America
Phone:
877-461-2631
Web:
https://www.1and1.com
Categories:
Business Rating:
(0)
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1and 1 1 and 1 1and1 is a ripoff Internet
1and1 Internet has auto-renew of your registered domain names. If your credit card changes (including if there is fraudulent activity on it and the issuer reissues a new card), they cannot rebill, so they send you an innocuous e-mail asking you to update your credit card. The subject line of the e-mail does not state that there is a payment owing or asking whether you do want to renew the domain names. Once it is sent to collection, the intiial collection fee (~$20)is larger than the renewal fee. In addition, the collection agency charges a $12 processing fee. This company has poor and unethical business practices. BEWARE!
