We CARLTON and CARLISIA JACKSON walk in to 1and2 automotive december 16 2014 too purchase a car. Jimmy the sales person helped us. He asked my daughter if she was serious about purchasing a car and she replied yes . Jimmy asked how much money did we have to put down. We told him 2500 hundred dollars . So he went and got the car for a test drive . My daughter drove the car for a test drive . Everything checkout with the car and so my daughter was ready too deal .My daughters credit was not to good and so the numbers he came up with did not work .
We tried different options and still couldnt reach an agreememt. But before all of jimmy wanted to see the money. I pulled out 2500 hundred dollars and counted it out to him. Jimmy said he had to show the manager the money. He walk to the back with the money. After we couldnt get a deal done we asked for the money back. Mike was helping at the time now and he replied the finance guy had locked the money up in a safe and said the safe was on a timer. We was confused and upset about that and why did they do that. Mike told us that we had to come back the next day to get the money.
So we left very upset of the situation. We came back the next day and jimmy and mike both was very rude and not helpful. they had us waiting for about 30 minites before they walk over and told that corperate had to mail us the money. They said would take 7 to 10 business days. By that that time i was ready too shoot up the place but i gather my self together. I dailed 911 for help i was so mad. I talk too the 911 operater for about 15 minutes. She ask if their was a physical confrontation. Itold her no but i told myself iwas not leaving without my money. The 911 operator advice me not to do anything so i tried to relax.
She also said that she send a police officer out so we could file a complaint. We waited but no one came . So now we have the better business buerau involed and a lawyer . Its been a whole month now and still no money returned to us . So i say once again to 1and2 automotive this is just a quiet storm building up. They have lied disrespected and everything else to us and for what ever reason ihave no ideal. We only wanted to purchase a car from them. SO TOO WHOM THIS MAY CONCERN COULD PLEASE HELP SOLVE THIS PROBLEM. i DONT WANT THIS TO TURN UGLY.