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  • Report:  #241301

Complaint Review: 1st Book Publishers - AuthorHouse Publishing - Joseph Kercschbaum - Bloomington Indiana

Reported By:
- Kula, Hawaii,
Submitted:
Updated:

1st Book Publishers - AuthorHouse Publishing - Joseph Kercschbaum
Bloomington, 47403 Indiana, U.S.A.
Phone:
800-839-8640
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was told and is stated in my contract agreement with AuthorHouse that the original copyright certificate will be sent directly to me says sales rep. Rich Vanlue. But another lie given.

I received a letter dated 02/20/2004 from Assistant Director of New Product Developement Joseph Kerschbaum stating that he sent me a copy of my book copyright certificate and he will keep original copyright certificate in my work folder for safety reason. If I needed copies to contact him. This itself is breach of agreement.

Two weeks ago came online to check authors corner in AuthorHouse website if any books sales which I did far in between. I could not get because error message appeared password invalid.

I asked for reset of pw. the secret question was asked I gave it and invalid message. Now frustrated I emailed support asking what was the problem that my answer was corrected. In subject I royalty payment that checks would be issued out on Feb. 28 2007. still no password.

This type of indirect and incorrect responses I decided to discontinue my business with AuthorHouse because book salewas n one and I got royalty payment of total of 3 books, since publication of my book 2003.

Faith

Kula, Hawaii
U.S.A.



2 Updates & Rebuttals

Faith

Kula,
Hawaii,
U.S.A.
Authors did not notify me of change in respresentative

#2Author of original report

Sun, April 08, 2007

AuthorHouse never sent me an memo or recieved a letter to be known of Kerschbaum being my sales rep. I thought it was Rich VanLue. First of all the copyright issue, is really a cunning way publishers did it.They added my book under their account with the U.S. Copyright office. Now they saying they own the cover and format of the book. which is not what I was told or in my agreement contract. Secondly on copyright application in the rights and permission to material section is OPTIONAL. And they lied telling me that it was coming to me directly from copyrights office. Instead they did not send me a copy of this application before sending in to be register to get an my approval. They expect us to pay before doing anything yet we don't get what we paid for. They so unprofessional! I designed book cover I gave the title but somehow they now telling me they own cover and format of the book. TERRIBLE company. I strongly advice writers if you are looking for a publisher AuthorHouse is not trustworthy. I published one book and will be the only book they will published of my work.


Faith

Kula,
Hawaii,
U.S.A.
my original copy right missing from AuthorHouse

#3Author of original report

Thu, March 29, 2007

In visiting online bookstores I tally up all use books and said to myself AuthorHouse is cheated me of monies. GREEDY SOB's this broke the camels back. When I confronted theses issues hoping they would act right ...... !!! NO ANSWER They hide like dirty rats they are the devil's advocates. and it' not

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