- Report: #1393625
Complaint Review: 1st Painting - Nationwide
Reported By:
Zachariah Shanahan -
Davenport, Illinois, USA
Submitted:
Updated:
-
Author Confirmed
Why?
1st Painting
Nationwide, USA
Phone:
+86-592-5365102
Web:
http://www.1stpainting.com/index.asp
Categories:
Business Rating:
(0)
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1st Painting 1stpainting.com Review Very rude customer service Paid for fast shipping but send it regular cargo! Xiamen, Fujian, China Nationwide
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I ordered a painting from 1stpainting.com and provide all necessary details they need. They also said that the reproduction of the painting will take 5 weeks which takes 8 weeks.
I wanted to get the painting so I paid another amount for the shipping fee for them to send the painting using DHL that usually takes 3-5 days but I am surprised day 7 comes and still no painting and then on the day 8 it finally arrived but they send it using TNT express channel and that takes 7-10 days.
So, I contacted their support and told what happened and just asking for the refund for the express shipping I paid since they just send it using regular cargo.
But I am very surprised with this customer support Jane instead asking for an apology to me and issue a refund she rise up her voice and saying bad words to me.
Very rude company, don’t trust them anymore!
