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  • Report:  #1275607

Complaint Review: 24 hour fitness - Nationwide

Reported By:
gareth - the woodlands, Texas, USA
Submitted:
Updated:

24 hour fitness
Nationwide, USA
Web:
N/A
Categories:
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24 Hour fitness change the terms of the agreements to suit them and get more money from members.

 

I took out a membership at the Westhier club in Houston TX.  When I took it out I had asked if this would allow me to use the on  in the Woodlands TX on Woodlands parkway.  I was told yes it would.  The only one I wouldnt be able to use is the one in the Galleria.

 

When I went to the gym in the woodlands I was told I needed a "Supersport level membership"  this would require me to upgrade and pay over yet more money and increase my monthly payment.  I would not jpoined this club if I had know this.  I was totally miss-informed and miss-sold the membership.

 

24 hour fitmess will not cancel my membership unless I pay out $300 as "early temination".  Ther customer service department is very unhelpful.  They let you know in no uncertain terms they will refer you to collection if you do not keep paying or dont pay the termination fee. 

 

DO NOT join this scam of a fitness club.  Go anywhere else but avoid this business. 



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