Complaint Review: 3B Tech - Internet

" This is the
way a gentleman acts with another mans words. Perhaps you can learn to act in a similar manner. Yes I am an awful speller, but I have an uncanny knack for spotting: Crazies, Sickies, Imposters, Lackeys, Self important nobodies, Brown nosing bootlickers, Big mouth Bullies, Low down lairs, Truth benders, and just Stupid inconsiderate people. "

Wow. I guess you didn't call anyone names. Were you just listing off these words for no apparant reason? Or were you actually implying that we fit in this catagory, because that's what it seems like to me.

How was your trip to outer space? Did you have any computers spew molten aluminum on you while up there?

BTW: Aluminum's melting point is 1220 degrees F. Do you really think the plastic/copper wiring that provided the electricity could handle that sort of heat without failing? You would short out and the computer wuld be dead long before the aluminum block you pictured would have melted.

Still no ripoff here.

If you had a brain to understand I would bother to answer in detail! So shallow and unable to follow the process. IF you really spent twenty years or so working on computers, You've apparently have been wasting your time. Oh by the way, I never called anyone a name as you stated! Go back and check. That appears to make you a liar for all to witness!.  Hummm, like I said, a Waste of good time here..

I only wish people like you would leave the planet :)

What planet are you from anyways where electricity causes molten aluminum to spew forth from fans? The laws of physics must really be different there.

Seems No intelligent life forms here. None here can even read and follow the lines of events. Funny all replys come in a few hours apart. Almost like from the same break room! All during working hours. Hummmmm, I bet they can trace back here and find if they came from the same IP address. No matter, I'm only allowed one response a day here, while as many others as wish, can make Sick, Foolish, and Silly comments. No mater, I'm done casting my jewels upon the fools. All please refer to My last reply to figure out why> Beam Me Up Scottie!!


dano

Daniel - since most home circuit breakers trip at 15-20 amps, wouldn't the UPS trip first? I mean, I can't imagine a UPS would have a higher threshold than that, since there are not a lot of PSUs out there that draw 15 amps at 110V!

Now, i have no idea what she means by her claim that it would have tripped "100x slower", especially since we are dealing with the speed of light here. And the bit about hot, melted aluminum squirting out of the computer was pretty funny (and a bit arousing). But I'm curious as to why you say the home breaker would go off first. 

Bolding in quotes and underlining points to be rebutted is pretty much standard in forum replies.

You also come off as a know it all and hence the point of noting YOUR failings...such as misuse of words AND mis-spellings.

I don't type error free, either, but I don't act like I have intimate knowledge of a subject I'm ignorant of.

Keep up your rants and if anyone bullied someone, it was you when you continued to pursue your VERY petty claim of gross carelesness and failure to live up to YOUR version of what a warranty should be.

If you have a family, please convey my sincere sympathy to them for having to deal with you on a daily basis.

Have a nice day, perhaps you can find something else to rant about.

"You say my little bit of knowledge is a pain in you Butt. Your apparent lack of it scares the " dickens
out of me. If the circuit protection on my UPS would not have tripped  it would have taken over a hundred times longer for the main circuit breaker at my fuse box to kill the power. Now we would have 110 volts exploding over the aluminum heat sink surface like an arch welder, while the fan blows hot molten aluminum out the vents. "


Never in my 20 years of working with computers have I see a fan spew molten aluminum out the vents of a computer. I dont CARE how catastrophic the failure is, that wouldn't happen. The heat required to melt aluminum would have melted through that wire and shorted out the unit long before any molten metal could shoot out your exhaust. If you seriously believe that could occur, you really need to go back to school. Aluminum's melting point is much higher than the plastic insulation on those cheap wires. Worst case scenario would have bee an electrical fire of some kind, but that would still take the stars aligning to have occur. I've had dozens of power supplies go out in computers over the years, and nothing happens. They just short out.

The fact that you have resorted to name calling proves that Ken has struck a cord, and that you know you're being ridiculous.

"Please notice I did not underline or embolden any particular statements he made."

Try using quotation marks when quoting others.

"If the circuit protection on my UPS would not have tripped  it would have taken over a hundred times longer for the main circuit breaker at my fuse box to kill the power."

You are incorrect. The circuit breaker (you previously stated it was a fuse box) would have tripped sooner.

Hum, You Really sound worked up and personal here for an uninvolved consumer. Yes you are correct. My spelling is far from admirable, but is that your main point of this correspondence? A few misspelled words !! Really?

  Listening to your tactics in you rant reminded me of a low down dirty street dog who when weary of the attack breaks and goes for his opponents testicles IE ...your referencer to a few misspelled words. This instead of staying on task and trying to make a relatively intelligent statement is sad.
   
Didn't you know it is considered Rude to use Bold and Underlined Print and All CAPITAL
LETTERS in Public correspondence?  That is like a big nasty six grade Bully screaming out over top of everyone else, thinking that makes him right. No......I think we all know who the real drama queen is here.

   You say my little bit of knowledge is a pain in you Butt. Your apparent lack of it scares the dickens
out of me. If the circuit protection on my UPS would not have tripped  it would have taken over a hundred times longer for the main circuit breaker at my fuse box to kill the power. Now we would have 110 volts exploding over the aluminum heat sink surface like an arch welder, while the fan blows hot molten aluminum out the vents.

   Drama you say! Well heres some. I would like you to put your face down next to that fiery mess and see how safe it would seem. Remember, this unit was incorrectly wired and could not provide protection to stop this. I know power supplies burn out every day and under normal wiring plans are mostly contained and not a big deal. This was not the case here. Your humor on this subject eludes me.

   You say you used to deal with people. I hope for everyones sake you have found a different line
of work. May I suggest a few? Perhaps a proof reader at a book company, just hope you don't have to underline the whole book. There is also a great demand for attack dog trainers. Please avoid the product safety field.

   This may interest you and maybe a few others. It is a movie from (You Tube) of a normal power supply burn out. Still nothing to laugh about. Again (my) Power supply had no working protection from the melt down on the heat sink.

http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&ved=0CEgQtwIwAg&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DbVN6eOEPins&ei=3gZoT-qVKePr0gGIztypCQ&usg=AFQjCNF98DfZE7DT3_7enIXbVRawctQMJg&sig2=a0D3ni-z9o6WClY75Os6Bw

This should also be of interest. It is an Email from Josh at 3B Tech who has read and understands things a little better now. I thank him for manning up.

   There will always be bad reviews, no one is perfect and there are some loons out there, I am sure you are aware of that.  The majority of those are over 6 years old anyway and we are already fully aware of them trust me we have tried to contact the people that were involved on most of those occasions.  That is why we use different ratings services where we have some control.  Try the search on Newegg or TigerDirect and you will see what I mean. 

  I did miss one thing, I did not realize that you had already bought a replacement, so we owe you $10.00 back on that just to be fair. If you want to call me with a credit card I can get that refunded the rest of the way for you.  We dont keep that information on file to avoid security risks.

  Thanks for spending the time to point out our flaws and shortcomings so we can improve our business.
  Thank
   You
 
Josh
877-328-3248
(Sales)

 Please notice I did not underline or embolden any particular statements he made. This is the
way a gentleman acts with another mans words. Perhaps you can learn to act in a similar manner. Yes I am an awful speller, but I have an uncanny knack for spotting: Crazies, Sickies, Imposters, Lackeys, Self important nobodies, Brown nosing bootlickers, Big mouth Bullies, Low down lairs, Truth benders, and just Stupid inconsiderate people. I have made a point of avoiding these types all my life. Therefore I hope you will surly understand why this will be our last correspondence.

dano

You mentioned that the PSU should have the same warranty if it is sold on its own or in a computer. The thing is, the latter is considered OEM (Original Equipment Manufacturer) and thus has different terms. The same thing happened with the video card that came with my computer; it died after the OEM warranty, but it would have been in-warranty if I had bought it myself and put it in the computer. Of course, OEM is cheaper for that kind of reason (plus, for example, no end user support). 

I would definitely go for a higher end, higher wattage PSU next time. Not only will it be more reliable, it will support any upgrades you do in the future (again, my video card experience taught me that), and it will also save you energy. 

Also, given the amount of people breeding these days, a few hundred dead children won't make much of a difference. 

"What if I were not using a power backup supply with it's own protection breaker and it would have taken the time to travel clear back to my fusebox??"

It would have blown a fuse.

"What if the sparks had come out of the cooling slots and started a fire."

There would not have been a fire unless you had flammable material near the vents. You should always keep a minimum of six inches clearance around the vents.

"Hundreds of children do die each year in electrical fires of undetermined origin!"

Many adults die annually due to heart failure caused by overreacting.

Low price frequently results in poor quality. You get what you pay for in this world. Buy a dictionary and don't buy the cheapest one on the shelf.

    If you would go to the Manufactures Web Page it Says their Power Supplies ( Including the part in question here with same part #) are  covered by a Two Year Warranty.  It says nothing about models manufactured before a certain date being excluded. 3B tech was the only one who said it was only covered by a one year warranty and then added some of there own undocumented information of an upgrade of materials at a certain unspecified date. Go figure. These people should have the same warranty even though they sold it in a computer.
    You seem to feel I want something not offered. I just don't want it curtailed by the second party seller without some research. I don't think I'm asking for much here that the manufacturer isn't already offering everyone.
    Yes safety is still of a natural concern to me in this matter. I don't care if I get any monetary recovery. People are blowing off a very serious failure here which voided the built in fire protection of the unit. No drama here! Hundreds of children do die each year in electrical fires of undetermined origin! This is a sad fact, no a grand standing on my part. Ask any Fireman. I hoped the seller would be concerned enough to contact his supplier to prevent this from reoccurring again! Why would any be argumentative or offended by That?? Why would they not even want to see it in person. I would be glad to present it to a third party arbitration panel of electrical engineers to see how unsafe it was! Thanks for Your Review

   A warranty covers manufacturer's defects for a given period of time.    Your warranty had expired.   After the warranty expires, there is no coverage for defects.   What is so hard to understand about that?   Even if everything you say is true, you still had no recourse under the warranty because it had already expired.    What is the purpose of these rants?  

  While you harp about safety, it seems that your real intent was to try to get coverage under the new warranty terms for your old power supply.   Nice try. 

The simple truth here is the manufacture here voided their own warranty. The incorrect wiring here by the craftspersons??, would have voided any UL approval of the products safety, and right to sell as safe to the public. The original engineering had been compromised. Yes it surely dose matter what condition the produced was sold in. Public trust and safety are involved here. I feel the rest of the computer was a Quality Buy and stil is running well after I replaced the defective PS unit. This was in spite of the major failure of a power suppling and regulating  component. If I thought 3b TecH only sold cheap junk I never would have purchased.  I'm sure many others feel the same way. Thanks for your Interesting views.

It doesnt matter what condition your power supply was in, it had a one year warranty on it. It lasted one year and it went out. No one owes you anything.

Even *IF* they did owe you something, you voided any warranty protection by opening up the power supply. At that point it didn't matter if it were brand new, or 20 years old.

There's no ripoff here, you bought a cheap computer with cheap parts that lasted as long as they told you they would. Guess what? Power supplys go out. Its a very common item to replace in a PC.

"Wow! Lack of wisdom and customer concern runs ramped in this statement. If this person had taken the time to read all the correspondence, They would have read that this is the main hot lead wire onto the circuit board from the wall. There is NO Fusing of any type before the melt through point and the grounding out of the full 110 volt line voltage. There is a fuse on the board, but that is after the failure point on the grounded heat sink!"
In all my wisdom, I DID read all your correspondence.  You only mention the fuse location in the circuit configuration in your rebuttal.
BTW, what does "ramped" mean, as used above?  Maybe you meant rampant, genius.

"Yes It did made a big stink, not Me. It also Sparked and made a very loud cracking sound, sort of like a small lightning bolt. What if I were not using a power backup supply with it's own protection breaker and it would have taken the time to travel clear back to my fusebox?? What if the sparks had come out of the cooling slots and started a fire."
What if you weren't using the UPS?  The short would have blown your circuit box fuse or breaker...that IS why it's there.
What IF the sparks came out and what was there inside your computer that would have easily caught fire and burned down your entire city in under a minute?

"Remember the normal safety protection of this unit had been compromised by error or deliberate action. Safety is an issue hear!"
Yeah, the guy at the factory in China knew YOU would get this PSU and designed it to kill you and your family..get real.
I "HEAR" you....oops perhaps you meant here.

"Dollars verses safety, I will go with safety every time. This could have happen in Your House!"
IF it happened in my house, I would be irked, but not ranting and speculating about a dozen "what ifs." IF my UPS didn't trip and shut it down, my breaker would.  After unplugging the computer, I would reset my breaker...big deal.
BTW, what does "verses" mean in your first sentence?  Did you mean versus or vs?

I used to hate dealing with you and your types...you're knowledgeable enough to be a pain in the butt and of course are NEVER wrong. I'll bet the computer mfr is glad to be rid of you...for now.

   Wow! Lack of wisdom and customer concern runs ramped in this statement. If this person had taken the time to read all the correspondence, They would have read that this is the main hot lead wire onto the circuit board from the wall. There is NO Fusing of any type before the melt through point and the grounding out of the full 110 volt line voltage. There is a fuse on the board, but that is after the failure point on the grounded heat sink!

   What about the Poor workmanship here? How could anyone in clear consciousness ignore this? Why would one cut the wire too short then stretch it over a metal heat dispatching sink instead of around it? Why would anyone now point the finger of guilt at Me for objecting?

   Yes It did made a big stink, not Me. It also Sparked and made a very loud cracking sound, sort of like a small lightning bolt. What if I were not using a power backup supply with it's own protection breaker and it would have taken the time to travel clear back to my fusebox??  What if the sparks had come out of the cooling slots and started a fire.

   This sounds like a Bias source here to Me. Remember the normal safety protection of this unit had been compromised by error or deliberate action. Safety is an issue hear! The unit design was compromised with the improperly routed wire. Instead or correcting this error with a new wire of the correct length the unit was sold in this dangerous condition. I think this should be Public knowledge not hidden under a warranty seal! The seller didn't seem to agree!! Or Care...

    Dollars verses safety, I will go with safety every time. This could have happen in Your House!

 Read more about this seller on-line, Just type 3B Tech Review, It will speak volumes!

The unit was almost a year out of warranty and you wanted the manufacturer to make it right....right?

Should warranties be extended for special people like you to coincide with any and all failures you might have at any time?

"One look at it and You wouldhave no honest questions as to what caused the Dangerous Failure!" 
Even without your rhetoric, there was NO dangerous failure here.  These kinds of failures are anticipated as a possibility in the design of the unit and various fusible devices kick in when it does happen.  What you smelled was likely a fusible resistor burning out as it's designed to do.

Never heard of any of these PSU's catching fire with or without UPS protection.  There would be a recall if what you infer were happening.

You sure made a big deal over a fairly low cost item that was well out of warranty anyway.