- Report: #1379452
Complaint Review: 4 Improvement - Las Vegas Nevada
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Author Confirmed
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4 Improvement
1180 N Town Center . Ste 100 Las Vegas, Nevada, USA
Phone:
888-264-9574
Web:
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4 Improvement CBD Oil supplier?? Fraudulent Company, A complete Scam, Never a Supervisor to talk to. Las Vegas Nevada
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I placed my order for a 14 day free trial with a full return in case you are not satisfied. Well I called 3 diffetent times to the number they gave me in the Terms and Conditions with this number : 844-902-1535 to cancel. All 3 times they could not locate my account. I tried returning it within 5 days of receiving it and one dose. Each time I was told I didn't order from them and they would write my information down and escalate my call so someone would call me back in 24-48 hrs. Every 48 hrs I called back same response same actions taken until Monday June 12th when they over-drew my account for a fee of $79.95 (then $22.50 for over-draw fee). The terms and conditions only said $69.99. Well I told them I had spoken to 3 different people about cancelling my account and sending back the oil. They told me I could not return an opened bottle (still technically within the 14 day Risk-Free trial period). I said the Terms and Conditions I saved and put a check mark next to said that I could return and cancel with no charges if I was not happy with the product. They said "sorry to hear that, but our policy just changed and you can only return it if its unopened or you pay for it. I tried asking for a Supervisor or Relations Specialist each of the 5 times I called, but for some reason there is never one to talk to. Now I'm out $103.45 because of these scammers. I'm never ordering a trial again and Im not going to stop trying to call!!
