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  • Report:  #442269

Complaint Review: 411 Web Tax Relief - Culver City California

Reported By:
- Encinitas, California,
Submitted:
Updated:

411 Web Tax Relief
Tax Resolution Services, 411 Web 10559-C Jefferson Boulevard, Culver City, CA 90232-3513 Culver City, California, U.S.A.
Phone:
310-736-2545
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
The company secured my $3200, and I NEVER recieved anything from them, just an email that stated that I was put into an 'uncollectable status' with the IRS. I thought that everything was just peachy till I received a notice from the IRS, which was a Federal Levy/Lien.......I guess that's how ONE phone call to the IRS that cost ME $3200 bucks AND got my credit report tangled up due to the IRS filing an LEVY against me: Steven Mullineaux (or however he's spelling it these days to probably avoid investigative District Attorneys or State Attorneys General) said that there was some "miscommunitcation". There sure was, now I'm stuck with a hefty levy and the company, which I'm still under contract with, REFUSED to give me a summary of activity with which they handled (supposedly) with the IRS.

I WOULD ****NOT**** OBVIOUSLY RECOMMEND THIS "SERVICE" (OR BETTER, LACK THEREOF) TO ANYONE, EVEN AN ENEMY. This "company" doesn't know whether it's night or day.....

If you've had a lousy experience with this "firm", write the California State Attorney General's Office, Edmund G. Brown, Jr.

I did, and got a response. The company is now under scrutiny of the State of California.

Stonesteps

Encinitas, California

U.S.A.


6 Updates & Rebuttals

KIM

Santee,
California,
U.S.A.
Charles

#2Consumer Suggestion

Thu, June 25, 2009

Good god did you even read either of these reports before responding?


Charles

Phenix City,
Alabama,
U.S.A.
Why don't ya'll take responsibility

#3Consumer Comment

Tue, June 16, 2009

Why don't ya'll take responsibility for ya'lls action to. Patients do not have to be verbally abused buy office staff either. But this Is what Is going on. Are you suggestion we have to put up with being verbally abused buy the doctors employee. If we talk back to them the doctor doesn't like It. Well guess what employee the doctor isn't our employer. If he thinks more of his employees then his patients. And allows them to be verbally abusive towards them. Then If the patients get hateful back, the doctor terminates his professional relantionship because of It. He Is a scumbag doctor. Mabye you employees should quit causing the patients un due stress, for nothing. And you telling on them to the doctor, & lying about them. Why don't ya'll own up to ya'lls mistakes.


Charles

Phenix City,
Alabama,
U.S.A.
Why don't ya'll take responsibility

#4Consumer Comment

Tue, June 16, 2009

Why don't ya'll take responsibility for ya'lls action to. Patients do not have to be verbally abused buy office staff either. But this Is what Is going on. Are you suggestion we have to put up with being verbally abused buy the doctors employee. If we talk back to them the doctor doesn't like It. Well guess what employee the doctor isn't our employer. If he thinks more of his employees then his patients. And allows them to be verbally abusive towards them. Then If the patients get hateful back, the doctor terminates his professional relantionship because of It. He Is a scumbag doctor. Mabye you employees should quit causing the patients un due stress, for nothing. And you telling on them to the doctor, & lying about them. Why don't ya'll own up to ya'lls mistakes.


Charles

Phenix City,
Alabama,
U.S.A.
Why don't ya'll take responsibility

#5Consumer Comment

Tue, June 16, 2009

Why don't ya'll take responsibility for ya'lls action to. Patients do not have to be verbally abused buy office staff either. But this Is what Is going on. Are you suggestion we have to put up with being verbally abused buy the doctors employee. If we talk back to them the doctor doesn't like It. Well guess what employee the doctor isn't our employer. If he thinks more of his employees then his patients. And allows them to be verbally abusive towards them. Then If the patients get hateful back, the doctor terminates his professional relantionship because of It. He Is a scumbag doctor. Mabye you employees should quit causing the patients un due stress, for nothing. And you telling on them to the doctor, & lying about them. Why don't ya'll own up to ya'lls mistakes.


Charles

Phenix City,
Alabama,
U.S.A.
Why don't ya'll take responsibility

#6Consumer Comment

Tue, June 16, 2009

Why don't ya'll take responsibility for ya'lls action to. Patients do not have to be verbally abused buy office staff either. But this Is what Is going on. Are you suggestion we have to put up with being verbally abused buy the doctors employee. If we talk back to them the doctor doesn't like It. Well guess what employee the doctor isn't our employer. If he thinks more of his employees then his patients. And allows them to be verbally abusive towards them. Then If the patients get hateful back, the doctor terminates his professional relantionship because of It. He Is a scumbag doctor. Mabye you employees should quit causing the patients un due stress, for nothing. And you telling on them to the doctor, & lying about them. Why don't ya'll own up to ya'lls mistakes.


Steve

Culver City,
California,
U.S.A.
'...not unlike the situation that develops when a doctor is cursed by the patient he saved'

#7UPDATE Employee

Mon, June 15, 2009

This client hired our firm on May 29, 2008. The services to be provided included: 1) either an IRS Offer in Compromise or a Part Pay Installment Agreement, and 2) obtaining IRS status of 'currently non-collectible'. The client's history included major health problems from 1983 forward, which he told us prevented him from filing on time and paying on time year after year. When he hired us, excluding years after 2005, he owed the IRS about $11,000 for seven separate years going back to 1997. After gathering the necessary financial information from the client, and discussing the case with the IRS, we informed him by telephone on July 23, 2008 that was was in uncollectible status with the IRS, but also he needed to file his 2006 and 2007 returns before we could proceed with his Offer. On September 5, 2008, we mailed our penalty abatement request with supporting documentation to the IRS and on October 16, 2008, the IRS granted this abatement, but for one year only, 1997. In the meantime, we spoke to the client on September 8, 2008, and at that point he choose not to pursue the Offer strategy because he did not want to file the missing returns, or provide us with the additional financial information necessary. After this point, things became a little screwy. The client was upset that the IRS filed a lien against him, as they always do when non-collectible status is granted, and he blamed us for this action by the IRS. He also conflated the lien filing with a levy action. No levy was issued against this client. Then the client, while upset at the IRS lien filing, proceeded to make several demands on the firm, including immediate delivery of a written account of all time spent on the case. This demand was properly refused, because we as a firm do not provide this service. If he wants to hire a firm that bills for every phone call, such as a CPA or a tax attorney, he is free to do. However, he hired our firm at a reasonable flat rate, and there is no way we can remain profitable while spending our time re-hashing all telephone calls, e-mails, etc. After this refusal of his demand, he became even more irrational, threatening legal action, etc., and eventually placing libelous charges on this website. However, his assertions are completely without merit, and seek to place blame for the consequences of his actions on those who actually helped him, not unlike the situation that develops when a doctor is cursed by the patient he saved. As a result of these irrational and libelous complaints against us, we have terminated our relationship with this unfortunate client. Nonetheless, we wish him the best in his future struggles with the challenges provided by his health situation and the tax situation which he has created.

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