- Report: #724949
Complaint Review: 7-11 - Vancouver British Columbia
Reported By:
Raymie -
vancouver, British Columbia, Canada
Submitted:
Updated:
-
Author Not Confirmed
Why?
7-11
596 seymour st Vancouver, British Columbia, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
7-11 Rude,Obtuse,Unimaginative,totally lacking in common sense Vancouver, British Columbia
I went into the store looking for some munchies and saw that they had a display of Doritos chips, different flavours, but all the bags were the same size, and a sign that said 2/$2.50. I grabbed two bags of my favorite Zesty Cheese and went to pay for them
When the clerk rang them up it came to $3.34. I told them that there must be a mistake, thay were on sale 2/$2.50. He replied that there was tax on top of that.
I said that I shouldn't be charged 84 cents on two-fifty, that at 12 cents a dollar it only came out to 30 cents. A second clerk intergected with the comment that I had to pay tax on the regular price not the sale price. I told them that 84 cents is the tax i'd be paying on a $7.00 purchase.
The first clerk said that that was what the computer said and that it was never wrong. I told them that machines were not infallible and to try and just use their own minds. They said, no the computer is always right.
The second clerk told the first clerk to give me my $5.00 back, which is what I'd used for the purchase and had refused the change when it was first rung up. After returning my money they took the bags of chips off the counter and told me to leave.
I asked for the receipt saying I was going to report them to someone and after leaving I looked at it and saw that I had been charged $1.49 for each bag, so I went back and told them that I had been charged the wrong price. I was told the computer is never wrong, and I said that they were suppose to on for $1.25. They then said that there was no sale that the sign was a mistake and then took it down and told me to leave the store again.
When the clerk rang them up it came to $3.34. I told them that there must be a mistake, thay were on sale 2/$2.50. He replied that there was tax on top of that.
I said that I shouldn't be charged 84 cents on two-fifty, that at 12 cents a dollar it only came out to 30 cents. A second clerk intergected with the comment that I had to pay tax on the regular price not the sale price. I told them that 84 cents is the tax i'd be paying on a $7.00 purchase.
The first clerk said that that was what the computer said and that it was never wrong. I told them that machines were not infallible and to try and just use their own minds. They said, no the computer is always right.
The second clerk told the first clerk to give me my $5.00 back, which is what I'd used for the purchase and had refused the change when it was first rung up. After returning my money they took the bags of chips off the counter and told me to leave.
I asked for the receipt saying I was going to report them to someone and after leaving I looked at it and saw that I had been charged $1.49 for each bag, so I went back and told them that I had been charged the wrong price. I was told the computer is never wrong, and I said that they were suppose to on for $1.25. They then said that there was no sale that the sign was a mistake and then took it down and told me to leave the store again.
1 Updates & Rebuttals
msmontecarlo
USAcall the 1800#
#2UPDATE Employee
Wed, May 18, 2011
Call the corporate in Dallas@18002550711
