Complaint Review: 80/20 Marketing Inc. - Hot Springs Village Arkansas

I found The Renegade Network Marketer online during a search and was very intrigued by their products. I called and ordered a book and some cds. After reading the book, I was very unimpressed as it makes wild claims of how to find success in the network marketing industry and very little real advice as to how to actually get the things done. I called and asked for a refund. You have 90 days to get a refund. We had moved the month before and the products and been misplaced. I called 2 DAYS late when the right box had been found and they simply couldn't help me out and issue a refund. I was slightly annoyed, but what can you do?

Months later, I found a charge for $49.95 from their company on my credit card. I had not ordered any new products. I didn't even like the ones I received previously. So I started making phone calls and sending emails but NOBODY would call or email me back. I kept trying for a month with no success. The next month I saw the same charge again! I started doing some research and found that my card had been charged this amount every month for 5 months. My husband had been handling the bills for just a short time and he didn't know that these charges were bogus. After about 15 calls and 15 emails over a month time, I still hadn't been able to speak to anyone. I had NO IDEA what the charges were for. I called my credit card company and asked for a block to be put on my card against The Renegade Network Marketer (or 80/20 Marketing, Inc.) I am now in the middle of a dispute for said charges.

I went back to their website and my invoices and started reading through everything to find out what the heck these charges were for. I found that I had received some FREE ebooks and a FREE 30 day trial to some membership. Of course, they state in a very subtle and sneaky manner that you have to "remove" this membership or you'll get charged. I never asked for the membership. I never wanted it. I didn't even know that I had it until I had payed almost $250 for the piece of crap.

They will not issue a refund. They don't care that I had asked for a refund on all the products I had ordered from them. They just figured that since I didn't cancel the product that I didn't even know about... they could keep on charging.

I urge anyone and everyone to NOT do business with this compnay. They are sneaky and will not make any effort to resolve concerns. Don't even bother to try to speak with someone about the issue. The ONLY time they answer the phone is if you're calling in to order something. Impressive, huh? Don't fall for their $1 trials or "FREE" memberships. The products themselves talk about things like "wouldn't you love to know how to get people to FIND YOU concerning your network marketing company, yet offer no real advice as to how to actually make that happen. Huge waste of money. Huge waste of time. DON'T BOTHER!

 

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280