Pinkmatter23
In your head,#2Author of original report
Mon, April 08, 2013
Like i said there are 3 sides to every story. Just a warning to CONSUMERS Read reports online carefully before you go anywhere it will keep you from losing money in the end and if you do go just get everything in official writing it saves a lot of trouble in the end and you will be better safe than sorry and for those of us who are considered the "sorry" ones our lesson is well learned
shop owner
Houston,#3REBUTTAL Owner of company
Mon, April 08, 2013
MR.Jared Douglas T**** contacted the shop for a quote on rebuilding 3.8 engine for 1985 Oldsmobile Cutlass.
he was told it would cost $1500.00 , then asked if we can send the tow company to pick up the car and we did . once we got the car in the parking lot , he came by and confirmed that he had 3.8 engine and compered it to the one we were working on . repair order was filed out and signed and work was authorized and a deposit $800.00 was received .
once we got the car inside the bay , we realized it was 5.0 NOT 3.8 engine , so we contacted Jared and informed him that the price will no longer be $1500.00 as a 5.0 engine is more powerful and more expensive engine , we give him the option to cancel , rebuild or replace , he stated that he can get it rebuild for less than $1000.00 and asked us if we can have the engine pulled out for him to pick up and take it to his buddy and we did .
A few days later he called and said he could not get any one to do it and i explained it to him its impossible to have a complete rebuild for that price . so he ask if we can re install it back in his car with a few changes that he mentioned in his complain . and we did . the balance was due at pick up .
the total was for parts ,labor , tax , oil and towing charges from Baytown , TX to Houston .Now regarding the "car ain't running right " , Mr T**** did not want to change SPARKS PLUGS , WIRES EXC.... he is confused on what he asked us to do , all you wanted is to install the same engine back . NOW we don't know what your husband told you , but that what really happen . and regarding all the sitting ducks (cars ) we have in the parking lot , some are ready and some are waiting on getting payments on but thank you for noticing how busy we are . thanks :)