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  • Report:  #114897

Complaint Review: A & M Photo World - Brooklyn New York

Reported By:
- Cincinnati, Ohio,
Submitted:
Updated:

A & M Photo World
337 East 89th Street Brooklyn, 11236 New York, U.S.A.
Phone:
888-478-1555
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
- Low price web sales - NO mention of GRAY MARKET CAMERA

- rechecked web-site - STILL NO MENTION ofgray market

- REQUIRED order confirmation call - high pressure sales pitch for additional items

- FIRST Claim that an additional charge was needed for USA product

- Item delivered and still GRAY MARKET CAMERA

- Claims that I DID NOT UNDERSTAND what I was ordering

- DID NOT email an RMA form as promised

- REFUSED to actually state refund amount

- REFUSED to transfer to manager

- Claimed that a RESTOCKING FEE would be REQUIRED after NOT sending me the camera I ordered

Dr. Michael

Cincinnati, Ohio
U.S.A.


2 Updates & Rebuttals

Dr. michael

Cincinnati,
Ohio,
U.S.A.
CONTINUED AVOIDANCE - NO RMA FORM

#2Author of original report

Wed, October 27, 2004

- was told that email with RMA form was emailed - never arrived - called "GEORGE" again and he said he sent it again - asked if I was accusing him of lying about sending the RMA form - asked if I was accusing him of lying about what the order authorization person told me - 7:45 pm - 3 hours 45 minutes later - NO RMA FORM


Dr. michael

Cincinnati,
Ohio,
U.S.A.
CONTINUED UNBELIEVABLE TROUBLE & LIES

#3Author of original report

Wed, October 27, 2004

- "GEORGE" said that he emailed the RMA form ... it did not come - I called again and he said he emailed it several times ... it did not come - He said he emailed it again ... then said "WAIT" and hung up

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