Not happy
Douglasville,#2Consumer Comment
Thu, February 21, 2013
Yeah they are crooks. I have been waiting for 8 months for a repair they said would only two weeks, at the price quoted, by them. The supposed date when the repairs were to be completed I show up after calling to confirm it was successfully complete I was told everything thing went well and it was functionality correct, I noticed him heading to his repair shop with fluids nessary to preform post work check, I mean not a little to top off but to even attempt to crank it at all. Suddenly he returns with a new list of problems Sure enough the cost has gone up by nearly $1000.00. when I last got a response from them on what if any progress has been made,. . now when I call to get a balance so I can settle up and retrieve my vehicle. If I'm not having my Calls ignored I'm getting the "let me check on that and call you back later today", which never comes. Now ever time I ask about progress It's amazing how many "new problems" occur that were not there before. I had two vehicles there at one point, one of which I managed to retrieve, with actual work done on it unfortunately all they did was trade a defective part that I requested to be replaced with a part that is defective in a different way, which cannot be related to the original part replaced, not to mention the the new problems it did not have before the initial repair.
Not happy
Douglasville,#3Consumer Comment
Thu, February 21, 2013
Yeah they are crooks. I have been waiting for 8 months for a repair they said would only two weeks, at the price quoted, by them. The supposed date when the repairs were to be completed I show up after calling to confirm it was successfully complete I was told everything thing went well and it was functionality correct, I noticed him heading to his repair shop with fluids nessary to preform post work check, I mean not a little to top off but to even attempt to crank it at all. Suddenly he returns with a new list of problems Sure enough the cost has gone up by nearly $1000.00. when I last got a response from them on what if any progress has been made,. . now when I call to get a balance so I can settle up and retrieve my vehicle. If I'm not having my Calls ignored I'm getting the "let me check on that and call you back later today", which never comes. Now ever time I ask about progress It's amazing how many "new problems" occur that were not there before. I had two vehicles there at one point, one of which I managed to retrieve, with actual work done on it unfortunately all they did was trade a defective part that I requested to be replaced with a part that is defective in a different way, which cannot be related to the original part replaced, not to mention the the new problems it did not have before the initial repair.