- Report: #358136
Complaint Review: A-Trans Moving & Storage - Passaic New Jersey
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A-Trans Moving & Storage
35 - 8th Street Passaic, 07055 New Jersey, U.S.A.
Phone:
877-755 2444
Web:
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A-Trans Moving & Storage No Delivery, No Contact even after 5 days. Passaic New Jersey
At the middle of May I contacted a number of moving companies and requested quotes for a move from Brookline, MA to Rochester, NY I received at least 10 quotes with ATRANS being the lowest quote. So needless to say I hired this scam company. These guys are smooth and have all their t's crossed and their i's dotted. I checked to see if they were credited with the BBB and at that time they were under the name of ATRANS and at the point in time I did not know that they also used the name ATRAF. If I knew that they went by another name I could have check to see that they had 43 complaints against them prior to my hiring them . I gave them my credit card number and the first charge was $200.00 deposit.
They continued to play the Mr. Nice Guy game. They told me they had their own trucks and for me not to worry that I would have my items picked with their truck on July 25 and I would have my items by July 30. On July 25 a Budget Rental pulled up at my 48 Harvard Avenue address I phoned and spoke with Guy and he assured me that I need not worry that all the
company trucks were out and they always use rentals to pick up the slack. So I agreed they could take all my worldly possessions, alot of the items that I was having shipped to my Rochester address were heirlooms and items that can't ever be replaced, sentimental items can't ever be replaced.
After that there was no contact from those guys at all. I had to make numerous phone calls (mostly going to answering machine) to enquire about my things. On July 30 Guy told me to contact Mr. Yuval the owner who also goes by the name Val. Next day Mr. Yuval phoned me and told me. that I he had some bad news that there was no truck going to Rochester and my freight was too small to use a full truck so he was trying to arrange a truck and promised to get back to me by 8pm on July 31st.
It is August 1st now and I still have not heard anything from them about a delivery date. They still are holding more than $10,000. worth of merchandise and a lot of sentimental items that are worth more than money can buy. But that means nothing to these types of criminals. How do they every get DOT licenses and State licenses is beyond me. Hopefully these guys will get caught someday and pay for these crimes they commit against people.
Deep
rochester, New York
U.S.A.
They continued to play the Mr. Nice Guy game. They told me they had their own trucks and for me not to worry that I would have my items picked with their truck on July 25 and I would have my items by July 30. On July 25 a Budget Rental pulled up at my 48 Harvard Avenue address I phoned and spoke with Guy and he assured me that I need not worry that all the
company trucks were out and they always use rentals to pick up the slack. So I agreed they could take all my worldly possessions, alot of the items that I was having shipped to my Rochester address were heirlooms and items that can't ever be replaced, sentimental items can't ever be replaced.
After that there was no contact from those guys at all. I had to make numerous phone calls (mostly going to answering machine) to enquire about my things. On July 30 Guy told me to contact Mr. Yuval the owner who also goes by the name Val. Next day Mr. Yuval phoned me and told me. that I he had some bad news that there was no truck going to Rochester and my freight was too small to use a full truck so he was trying to arrange a truck and promised to get back to me by 8pm on July 31st.
It is August 1st now and I still have not heard anything from them about a delivery date. They still are holding more than $10,000. worth of merchandise and a lot of sentimental items that are worth more than money can buy. But that means nothing to these types of criminals. How do they every get DOT licenses and State licenses is beyond me. Hopefully these guys will get caught someday and pay for these crimes they commit against people.
Deep
rochester, New York
U.S.A.
1 Updates & Rebuttals
Deep
rochester,New York,
U.S.A.
Atrans Moving & Storage: After holding up for 10 days they have nerve to call me up about my Ripoff report
#2Author of original report
Thu, August 07, 2008
Okay. Now it gets even bizzare. Mr. Yuva or Val whatever he goes by (if you are reading), after holding my things for 10 days shows up on August 5 2008 at 11.16 AM at my place at Rochester and takes the balance immedietely even before unloading a single item. And as in their case their is stuff missing and he just gives a 1-877 number to call for claims. But he tells me to wait till next day August 6th to hear from him before calling. Well he never calls. And today on August 7th morning the guy Mr. Val has some nerve of calling on my phone about this Rip-Off report and yes sir I stand by what I said. It is the truth. So please avoid these guys at all cost if you want to save yourself some hassle. The reason they are criminals because: 1. They will lie through their teeth to get your business (just see the beutiful wordings on their website). 2. They say "Guaranteed Delivery: 3-5 Days", minimal time 10 days if you are lucky. 3. Charge by weight. Always exaggerated by 1200 or more pounds. They say their cost is less, but they inflate the price by tellling higher weight. 4. Mr. Val told me that them picking up my stuff for Rochester was a mistake. He offered me to deliver my things back to Massachusetts. 5. Now when I report it he calls & yells on my phone. Good luck running business like that.
