- Report: #178161
Complaint Review: A World Of Pets - Brooklyn New York
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A World Of Pets
540 86th Street Brooklyn, 11209 New York, U.S.A.
Phone:
718-2387387
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A World Of Pets sold a sick dog Ripoff Brooklyn New York
I purchased a Bullmastiff on February 20th, 2006 from world of pets. In good faith I trusted their word that the dog was healthy up to date with his shots and was examined by a vet every week at their store. On February 21, 2006 the dog had diarrhea and also had discharge coming out his nose. I figured since I know puppies has to get use to their new environment that it was just his nerves. On February 22, 2006 the dog was worstening and had blood in his diarrhea his breathing wasn't good so I rushed him that night to the Emergency animal Clinic. There they examined him and the physical examination revealed the bilateral nasal discharge, increased respiratory rate and effort, harsh lung sounds diffusel, and a pot-bellied appearance in the abdomen. He also had a chest xray done and it revealed prominent in the cranioventral and middle lung fields, which is supportive of a diagnosis of pneumonia. The puppy also had coughing and gagging, the pneumonia is most likely a consequence and progression of a worsening bordatella infection (Kennel Cough. On February 23, 2006 I called the pet shop and informed them of the dogs health and also let them know the dog is in the hospital. They informed me to take him out because I was covered under warranty for up to $1000 but that I understand is included with the purchase of the dog. The manager of the store (Ken) told me that he will be left at the vet until he is well but on feb. 24th stories changed and they told me that the dog was going to be at their store not to incur any more charges. When I spoke to their vet he mentioned that the pet store wasn't paying him and if I was willing to pay it will be $80 a day. Went to the Pet shop that nite and they were telling me the dog isn't that bad is a mild pneumonia he will be fine at our store. The dog has a contagious disease and he is suppose to be isolated from other animals. On Feb 25 the pet shop called and their stories change again and the dog was going to be left at the vet for his treatment. They informed me that I was able to go and visit the dog at the vet. 2pm headed to the vet and when arrived they were closing but an employee took us down to see the dog. He was in a small room caged with no food no water just an empty bowl. Newspaper wrapped in his feces. There were no windows. There in the other cages were 2 other dogs that were also there because of health issues and they were also purchased from world of pets. When we left it was 3:15pm he was left in a dark room no ventilation or food. The vet wasn't opening till 11am the next morning. I am worried that the dog isn't being treated properly at this so called vets place where I feel be isn't being treated. I also understand their is a law for consumers that we have to be reimbursed for veterinarry costs of any vet we choose. A world of pets owner (Gary) is telling me that they won't cover me if I take him out of their vet. I paid too much money on this dog as it is to let him die on me. I grew a love for this poor puppy that I feel is being mistreated and doesnt deserve to be in a place like that in his condition.
Carmen
Brooklyn, New York
U.S.A.
Carmen
Brooklyn, New York
U.S.A.
4 Updates & Rebuttals
Carmen
Brooklyn,New York,
U.S.A.
Bullmastiff 5 yrs later
#2Author of original report
Thu, January 06, 2011
Response to Hollie and ex-employee
Thank you so much for responding to my complaint 5 years later my bullmastiff has grown up to be a very loving adult and he is very happy. I always think back to when he was in that pet store and always wonder what if I didn't fall in love with his precious little face. When he was 1st bought to the emergency vet hospital they told me he could've died at the pet store within a few weeks in the condition he was in when I purchased him. With that bad experience I had with world of pets and will never purchase anything else from them the only positive thing was my baby bruno and my kids love him. A few months ago I passed the location where he was and it doesn't look like they are there anymore. I hope they have been shutdown forever and will never be able to sell another animal again.
Carmen
Report Attachments
Hollie
Swanton,Ohio,
U.S.A.
Try Reading
#3Consumer Comment
Wed, January 05, 2011
The original report before spewing non sense! If you would have properly read the original report you would have noticed that the puppy was purchased on Feb 20, 2006 and signs on illness presented the very next day and the puppy was taken to the vet on Feb 22, 2006 which I believe is 2 DAYS after purchase, therefor well within the 3 day time frame idiot! Regardless the animal was clearly very sick from the moment of purchase and if a guarantee is going to be given it should be given for the buyers choice of vet, otherwise exactly what seems to have happened will always happen and the vet of the stores choice will always sign off even when it is clear that the animal is not well.
Pet Store animals have never been cheap and have always been way over priced in my opinion, therefor their health should be of exellent condition however the sad truth is they are usually not. When looking for a pet other then a fish, gerbil, hampster or guinea pig you should always first do your research on the breed you are looking for and then locate aREPUTABLE breeder and chances are you will be much happier with your purchase and probably won't end up spening as much as the purchase price from a pet store not to mention all the vet bills you incur but again the magic word there is REPUTABLE because there are some private breeders out there who are just as bad if not worse then the pet stores. Good luck to you and I hope your puppy is now a beautiful, happy, healthy 5 year old.
I Love World Of Pets
Brooklyn,New York,
United States of America
World of Pets is very reputable
#4Consumer Comment
Sat, June 26, 2010
After purchasing a few puppies from World of Pets, I have never had an issue not even a sneeze coming out of my pups. Maybe you should pay attention when the salesman speaks especially when he says to bring your new pet to the vet WITHIN 3 DAYS OF PURCHASE!!!!!
Laura
Staten Island,New York,
U.S.A.
a world of DEATH
#5UPDATE Employee
Fri, August 25, 2006
i feel for you and your family. you are definitely not the first person this has happened to. you are 1 of the many people that purchases a dog from a world of pets. I'm truly surprised department of health hasn't closed them down?? the owner GARY has been on "Shame on You" and "Help me Howie" and will lie and say it was about a died fish, it was a dead dogs and birds. there employees only care about making a bigger and better sale, they work on commission. management doesn't care, because they already have your money. they PAY the vets to sign fit for sale paper work, even thou the vets know the dogs are sick. the vets joke and call a world of pets, "A WORLD OF DEATH". the vets don't care, because your "1 free vet visit" is to the vet that already fit your dog, and is going to bang you out for more money, so they are getting paid twice. the owner Gary hires people that don't speak English or even care about the animals. if i where you, i would post your comment everywhere you can on the Internet and worn others too. a world of pets gets complaints all the time and nothing ever happens. best of luck 1 of the many caring ex-employees
