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  • Report:  #204798

Complaint Review: A1 Action Movers - Webster Texas

Reported By:
- Pasadena, Texas,
Submitted:
Updated:

A1 Action Movers
15834 Pipers View Dr. Webster, 77598 Texas, U.S.A.
Phone:
281-992-6683
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
After I called the company, Mr. Lawler emailed me what I assumed was the "contract". The price was originally $475 to move my daughter from College Station, TX. to Pasadena, TX. When I received the email, it quoted $589. Mr. Lawler is trying to say the price changed because he originally quoted me for Cypress Station, TX. He did quote me $475 for Cypress Station and then changed it to $589 once he realized his mistake. On the day of the move, the men arrived TWO hours late.

My husband signed a paper that morning and never noticed the price difference. I noticed later that the paper said $689, and I called him immediately. I certainly never thought they would have changed it again! I sincerely believe that he changed the price because they got lost and were 2 hours late arriving! The boys admitted they got lost and had been drinking the night before while in Dallas. So, I know it was not because of car trouble or traffic. I've asked for a refund of $100 and they have refused.

Dana

Pasadena, Texas
U.S.A.


1 Updates & Rebuttals

movers

league city,
Texas,
United States of America
Please contact for refund

#2UPDATE EX-employee responds

Wed, October 10, 2012

Please contact us to discuss a refund. The business has since shut down but we want you to have had a decent experience.

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