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  • Report:  #115234

Complaint Review: AAMCO Transmission - Indio California

Reported By:
- Nampa, Idaho,
Submitted:
Updated:

AAMCO Transmission
83533 Hwy 111 Indio, 92201 California, U.S.A.
Phone:
760-342-2113
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I broke down in the desert of Califonia on the Highway, and had my car towed to the Aamco shop. The transmission detirmined that the transmission was fried recommended a new transmission with all the updates. The shop then replaced it, however the new transmission had an inner ring that suck out to far on the shaft of the torque converter. This defect in manufacute then began to eat into the power seal of the transmission. The car is driven lightly, and the defect took two years to cause a bad leak from the transmission.

I had a good local shop drop the trany and fix the defective seal. He informed me of the defective troque converter; he also informed me that the Aamco shop had busted my exhaust manifold when they replaced the transmission. I myslef, had also noticed a lose bolt on the under cariage before I took the car into my local shop here in Idaho.

And so this Aamco shop in Indio, CA is using low grade parts and seals, shoddy workmanship, and does not respond to my complaint. Nor does the shop believe me, they laugh at me!

Steven

Nampa, Idaho
U.S.A.


4 Updates & Rebuttals

John

orlando,
Florida,
U.S.A.
Bunch of BS

#2UPDATE EX-employee responds

Fri, June 11, 2010

Aamco Corporate isnt going to shut anyone down...they are in it for the money...get it the franchise fees. In the years I have worked for Aamco not only is there NOT any minimum standard it is a crock...in my experience not one customer was given what i sold them...not one


Robert

Jacksonville,
Florida,
U.S.A.
Good one Jeff...AAMCO also has a multimillion dollar ad campaign

#3Consumer Comment

Sat, July 02, 2005

But you forgot something very important. AAMCO also has a multimillion dollar ad campaign driving the AAMCO name into our heads all day. "Bob's Transmission Shop" as you put it, does not. He has to earn his living by actually fixing the cars right, the first time. The independent shops all work this way. If I lose a customer, it hurts my bottom line. If a big company loses one, they don't even see the blip on the screen, it's so small.


Jeff

Corvallis,
Oregon,
U.S.A.
aamco's are indipendant...

#4UPDATE Employee

Thu, June 30, 2005

AAmco's are privately owned franchises, owned by people just like those that own shops under different names like "Bob's Trannys" The difference is, AAmco's are a national franchise, and are responsible to the franchise to maintain specific standards in workmanship, and customer handling. This also enables the national warranty where all AAmco's service any other AAmco's warranty needs. The repairing AAmco, bills the original center for the repairs. Just because it's AAmco, doesnt mean you'll be ripped off. "Bob's" can rip you off too. Finding good people to do business with, is the key. However you do that. If an AAmco center is found to be ripping people off, AAmco corporate will shut them down. In fact, Papa AAmco, shops all AAmco's to ensure that work is legitimate, somtimes people are sneaky and hide stuff, any business, any where. But the home office is aggressive, and they'll get nailed sooner or later. The other guy's dont have anyone looking over their shoulder, nor do they have the name.


Greg

Middletown,
Ohio,
U.S.A.
AAmco's of the dessert

#5UPDATE EX-employee responds

Tue, November 30, 2004

Yep it seems that the Ammco's out there in the dessert have a problem. When I worked there in Cathedral City the dealer and his sales man that was already in trouble with the MS. attorney general for ripping people off. Not only sold every car that came in but they also only reported 40% of sales to home office. So take it as a lesson and stay away from AAmco's and tell your friends as a matter of fact tell anyone who will listen stay away from them. There are good AAmco's out there but there hard to find you would be better off and I mean you really would be better off going to a independent this you would have never heard from 20 years ago.Greg

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