- Report: #975512
Complaint Review: Aamco Transmission - Winchester Virginia
Reported By:
Uraula -
Winchester, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Aamco Transmission
2629 Valley Avenue Winchester, 2261 Virginia, United States of America
Phone:
540-665-3007
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Aamco Transmission Terry People work hard for their money and to be ripped off being a single parent is upsetting Winchester, Virginia
I took my truck to AAMCO Transmission in Winchester VA. Terry the manager informed me that all I needed was a Solenoid Block replaced. I had to save up money for a month to get the Ford Explorer out and it cost 544.50 for Solenoid Block plus brakes and rotors were $230.11, total of $774.61. Being single, it was a lot to me. I dropped off on April 27 and didnt get out until June 6, 2012. It was there a month. When I picked up truck, Terry stated that I needed to drive it to see if it was okay. I said why should i have to check it, dont you know whether it is working.
Did you guys drive it and he tells me that the mechanic didnt have time after putting in Solenoid Block. That was suspicious. I test drove truck not 15 minutes down the road the engine and service lights still on and still missing. I called and told Terry what was going on and he said the mechanic failed to bleed the brakes and I had to put my brakes in order to stop which caused me almost to hit people infront of me. I took back and tell Terry having the same issues and they needed to get things right with my brakes.
He put truck back on diagnostic machine and this time claims there is 5 codes coming up now, when on April 27, 2012 was just one, the Solenoid Block. Terry tells me I have to buy a PCM. I told him that I couldnt afford that, plus you told me that the Solenoid Block would fix the problem. I am now seeking counsel. I dont think they even put Solenoid Block to fix transmission. I think they told me they fixed it when in fact they just took my money. I am single and have to pay all the bills by myself. I had to let the truck sit there a month and 11 days just to save up to get the truck out. Its wrong and AAMCO needs to be sued by a multitude of people.
Did you guys drive it and he tells me that the mechanic didnt have time after putting in Solenoid Block. That was suspicious. I test drove truck not 15 minutes down the road the engine and service lights still on and still missing. I called and told Terry what was going on and he said the mechanic failed to bleed the brakes and I had to put my brakes in order to stop which caused me almost to hit people infront of me. I took back and tell Terry having the same issues and they needed to get things right with my brakes.
He put truck back on diagnostic machine and this time claims there is 5 codes coming up now, when on April 27, 2012 was just one, the Solenoid Block. Terry tells me I have to buy a PCM. I told him that I couldnt afford that, plus you told me that the Solenoid Block would fix the problem. I am now seeking counsel. I dont think they even put Solenoid Block to fix transmission. I think they told me they fixed it when in fact they just took my money. I am single and have to pay all the bills by myself. I had to let the truck sit there a month and 11 days just to save up to get the truck out. Its wrong and AAMCO needs to be sued by a multitude of people.
1 Updates & Rebuttals
George Hunter
Winchester,Virginia,
Terry Kanatus Winchester Va aamco
#2General Comment
Fri, March 14, 2014
REPLY
George Hunter March 13, 2014 at 2:25 pm
Your comment is awaiting moderation.
I bought a transmission from AAMCO in Winchester Virginia last may. The transmission went out I took it to AAMCO for them to fix it it took them a month and a half to fix it and still not right. They have tried to fix the transmission 3 times now and its still not right. I spent alot of money on the transmission and put my trust on your name (AAMCO). January 29, 2014 alot has happened because of this company in Winchester, Virginia. (1) Terry Kanatus runs this AAMCO on 2629 Valley Avenue Winchester, Virginia 22601 and was telling me how bad the company where he got the transmission is but yet puts a second one in from them. Terry Kanatus had originally told me the transmission is coming from a company called Transtar. Which it did not it came from another. Three times they attempted to fix it. (2) I had lost my job because I couldn’t make it without the four wheel drive. Terry Kanatus knew that when I brought it back. (3) while my truck sat at AAMCO someone stole a monitor out of my truck. By now I have had enough of it. I told him I did not want the transmission to take it out and I would like to have my money back. Terry Kanatus laughed in my face and said “That’s not go to happen”. So I left and contacted Ed Merchant the owner of this AAMCO had explained what’s going on and what happened. His suggestion was to bring it back so they can fix it. I told Ed Merchant they tried 3 times already and that I don’t want it and to take it out and would like my money back and I’d go elsewhere. Thats it. Ed Merchant then in a raised arguing tone said “I don’t think so and if you (George Hunter) want to take me to court that’s fine. I haven’t lost yet in court”. Then he started laughing and hung up on me. This sure isn’t very professional and I’ve been very patient with Ed Merchant and Terry Kanatus even though I got fired because of this. PLEASE if you could help me I would definitely appreciate it. All the money I spent for the transmission and only drove it for six months. It is not right or fair for anyone to have to go through this. It took me a long time to get the money to have this done. Not to be taken for a ride, laughed at, hung up on, or lose my job over. THANK YOU FOR ALL YOUR TIME.
