Robert
Jacksonville,#2Consumer Suggestion
Sun, July 17, 2005
Here's what you need to do. First, contact the store in question and request the owner. If they won't present that person, write down the name of the owner from the business license. It MUST be in plain view along with the shop's MVR Certificate. That paper will be attached to a large blue poster, also in plain view. If neither of these are visible to the public, they are not in compliance with Florida law. Write down EVERYTHING you find on both papers. I did a quick check for either of AAMCO or European Auto Repair in Boca Raton with sunbiz.org and could not find either listed in the Fictitious Name listings. This may or may not indicate the company is fraudulent and illegal. Businesses that have been around for decades don't always show up. If the owner will not cooperate, and he probably won't, report the business to the Dept of Agriculture at www.800helpfla.com and file your complaint under the consumer affairs listing. Keep in mind, you DID sign the reciept. All the business has to do is show that to the investigator and you lose. Your only real hope is that the guy would try to keep a customer happy and do you right. If he does not have a legal business however, the ball's in your court. Good luck.
Chi
Boca Raton,#3Author of original report
Sun, July 17, 2005
What does AAMCO have to do with this? Here is your answer... If you been to this shop before, you would see the AAMCO sign on the store; however, they also listed as European Auto Repair on their invoice. Maybe you don't know that some businesses can incorporate themselve under different names. As for why you I didn't look at the receipt when I signed it, that was my mistake and I admit to trusting merchants to be honest. While in a rush to get to other things in life, I am sure that many of us humans are have purchase things. While at the cashier gotten rung up and told that $15.01 is being charged to the credit card, get the receipt, signed it and walked away. And no this is not a normal habit.
Robert
Jacksonville,#4Consumer Comment
Sat, July 16, 2005
You have this report under AAMCO Transmissions. I guess you don't know the difference between one shop and another. Also, parts houses like Advance sell stuff cheap because they buy the stuff in trainloads, unlike a repair shop that installs the parts they sell. No big deal except you don't understand capitalism at all. As for the refund, you should get something for the trouble. If the guy told you $15 for parts and labor, then it should be $15, not $51. My biggest question is why did you not look at the reciept when you signed it? Do you make a habit of signing things without reading them? That will cost you, as you have found out.