- Report: #413196
Complaint Review: Aaron's FURNITURE SALES AND LEASING - CHARLOTTE North Carolina
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Author Confirmed
Why?
Aaron's FURNITURE SALES AND LEASING
E. INDEPENDENCE BLVD SUITE # B CHARLOTTE, 28212 North Carolina, U.S.A.
Phone:
704-849-7212
Web:
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Aaron's FURNITURE SALES AND LEASING first they sold me a used floor model 32" magnavoxt.v for new. Upon delivery which was immediately addressed before the guy's left that they would take care of it./ Harrassment to the FULLEST MATTHEWS North Carolina
*UPDATE Employee: Your complaint is....
*UPDATE Employee: Your complaint is....
*UPDATE Employee: Your complaint is....
*UPDATE Employee: Your complaint is....
*Consumer Comment: Was the TV damaged or missing?
*Consumer Comment: Was the TV damaged or missing?
*Consumer Comment: Was the TV damaged or missing?
*UPDATE Employee: strong arm..??? please...!!!
*Consumer Comment: Why not just return the "stolen" TV?
*Consumer Comment: I agree with the others.
*Consumer Comment: I agree with the others.
*Consumer Comment: I agree with the others.
*Consumer Comment: I agree with the others.
I purchased a tv 32" magnavox fromAaron's,I did the paperwork I was excited at first until they brought me a tv that was first of all DELIVERED IN HAND ;NO BOX,NO PAPERWORK;SCRATCHED UP ON TOP AND SIDES. I askedthe guy's what's up with this. So we called Aaron's and during the time on the phone they said it would take a couple of weeks for a new tv. I never heard from Aaron's.
Some Personal tragedie's had happened and during the time I had to leave my home; upon arriving back roughly 30-35day's mind you I am still paying rent but had to leave a violent situation; I enformed Aaron's about the situation and that I couldn't do a report because I don't know what happened.I offered to pay Aaron's the face value of the tv which is no more than $600.00w/tax fo the same exact tv; but they continue to call,HARRASSED MY MOTHER IN NEWYORK WHOSE NAME IS NOT EVEN ON THE LEASE FOR $50.00 .I WAS FURIOUS SO I DEFINATELY STOPPED PAYING, THEN THEY CALLED MY EMPLOYER WELL EX-EMPLOYER SO MUCH I WAS TAKEN OFF THE CASE.
they leave harassing door hangers on my door some going as far as adding on $40.00TRUCK FEES, neighbors show me video's on their phone recording them looking in my windows, going on my back patio,threatning me with the police SAYING I STOLE FROM THEM, coming in personal vehichles, going to the leasing office, AND THIS IS WHAT TAKES THE CAKE ,I HAVE 3 NEIGHBOR WITNESSES WHO IS GOING TO THE END WITH ME WITH THIS "THE WORKERS WOULD ASK DO YOU KNOW MS.HOWARD AND THAT IHE HAS AN AVERAGE RATE OF 88% CATCHING THE PERSON, "I USUALLY CATCH THEM WHEN I'M OFF,CALL FROMMY OR SOMEONE ELSE PHONE,BANG ON THE DOOR AS EARLY AS 8AM TO AS LATE AS 750PM. THIS IS REDICULOUS IT'S LIKE BEING HELD HOSTAGE.
UNTIL THIS MATTER IS MEDIATED I AM GOING TO PUT THEM ON EVERY SITE I CAN FIND TO STOP THIS PREDATORY,BULLYING. Aaron's YOU OUGHT TO BE ASHAMED OF YOURSELVES AND YOU ARE SUPPOSE TO BE THE LARGEST RETAIL FOR RENT-OWN AND NOW I SEE HOW YOU DID IT" TAKING ADVANTAGE OF CONSUMERS WHO THEY THINK ARE DUMB. BUT GUESS WHAT YOU HAVE THE RIGHT ONE NOW.
LIKE I SAID YOU CAN CHARGE ME 40 ACRES AND A MULE APPOSED TO THE EXTRA $40.00 TRUCK FEE YOU ADDED ON. Aaron's I am not afraid of you. SO LET'S TAKE THIS TO MEDIATION LIKE GROWN FOLKS SO Mr. MIKE HICKEY V.P OF MANAGEMENT DEVELOPEMENT, OH YEAH AND Mrs. Beth Gibbs V.P OF GENERAL COUNSEL THEY WULD LOVE TO KNOW THE LENGHTH OF EMOTIONAL AND SOMETIMES PHYSICAL APPROACH THEIR EMPLOYEES POSESS WHEN THEY ARE NOT "THOUROUGHLY TRAINED, OR MANAGEMENT TURN A CHEEK WHILE EMPLKOYEE'S GO ON A HUNT FOR POOR UNSUSPECTING CONSUMERS. THANK YOU FOR ALLOWING ME TO AIR Aaron's SALE'S AND LEASING CO. LOCATED IN MATTHEWS N.C ON E. INDEPENDENCE BLVD.
Kim
Minthill, North Carolina
U.S.A.
Some Personal tragedie's had happened and during the time I had to leave my home; upon arriving back roughly 30-35day's mind you I am still paying rent but had to leave a violent situation; I enformed Aaron's about the situation and that I couldn't do a report because I don't know what happened.I offered to pay Aaron's the face value of the tv which is no more than $600.00w/tax fo the same exact tv; but they continue to call,HARRASSED MY MOTHER IN NEWYORK WHOSE NAME IS NOT EVEN ON THE LEASE FOR $50.00 .I WAS FURIOUS SO I DEFINATELY STOPPED PAYING, THEN THEY CALLED MY EMPLOYER WELL EX-EMPLOYER SO MUCH I WAS TAKEN OFF THE CASE.
they leave harassing door hangers on my door some going as far as adding on $40.00TRUCK FEES, neighbors show me video's on their phone recording them looking in my windows, going on my back patio,threatning me with the police SAYING I STOLE FROM THEM, coming in personal vehichles, going to the leasing office, AND THIS IS WHAT TAKES THE CAKE ,I HAVE 3 NEIGHBOR WITNESSES WHO IS GOING TO THE END WITH ME WITH THIS "THE WORKERS WOULD ASK DO YOU KNOW MS.HOWARD AND THAT IHE HAS AN AVERAGE RATE OF 88% CATCHING THE PERSON, "I USUALLY CATCH THEM WHEN I'M OFF,CALL FROMMY OR SOMEONE ELSE PHONE,BANG ON THE DOOR AS EARLY AS 8AM TO AS LATE AS 750PM. THIS IS REDICULOUS IT'S LIKE BEING HELD HOSTAGE.
UNTIL THIS MATTER IS MEDIATED I AM GOING TO PUT THEM ON EVERY SITE I CAN FIND TO STOP THIS PREDATORY,BULLYING. Aaron's YOU OUGHT TO BE ASHAMED OF YOURSELVES AND YOU ARE SUPPOSE TO BE THE LARGEST RETAIL FOR RENT-OWN AND NOW I SEE HOW YOU DID IT" TAKING ADVANTAGE OF CONSUMERS WHO THEY THINK ARE DUMB. BUT GUESS WHAT YOU HAVE THE RIGHT ONE NOW.
LIKE I SAID YOU CAN CHARGE ME 40 ACRES AND A MULE APPOSED TO THE EXTRA $40.00 TRUCK FEE YOU ADDED ON. Aaron's I am not afraid of you. SO LET'S TAKE THIS TO MEDIATION LIKE GROWN FOLKS SO Mr. MIKE HICKEY V.P OF MANAGEMENT DEVELOPEMENT, OH YEAH AND Mrs. Beth Gibbs V.P OF GENERAL COUNSEL THEY WULD LOVE TO KNOW THE LENGHTH OF EMOTIONAL AND SOMETIMES PHYSICAL APPROACH THEIR EMPLOYEES POSESS WHEN THEY ARE NOT "THOUROUGHLY TRAINED, OR MANAGEMENT TURN A CHEEK WHILE EMPLKOYEE'S GO ON A HUNT FOR POOR UNSUSPECTING CONSUMERS. THANK YOU FOR ALLOWING ME TO AIR Aaron's SALE'S AND LEASING CO. LOCATED IN MATTHEWS N.C ON E. INDEPENDENCE BLVD.
Kim
Minthill, North Carolina
U.S.A.
13 Updates & Rebuttals
Kipper
Middletown,New York,
U.S.A.
I agree with the others.
#2Consumer Comment
Sat, April 11, 2009
When you enter into a legally binding agreement to purchase something, you must pay the total amount specified in the contract ... NOT "what you think the item is worth." If you could truly pay cash for the going value of the TV, you would have done so in the first place without ever renting. You failed to abide by your end of the agreement. Time to pay up.
Kipper
Middletown,New York,
U.S.A.
I agree with the others.
#3Consumer Comment
Sat, April 11, 2009
When you enter into a legally binding agreement to purchase something, you must pay the total amount specified in the contract ... NOT "what you think the item is worth." If you could truly pay cash for the going value of the TV, you would have done so in the first place without ever renting. You failed to abide by your end of the agreement. Time to pay up.
Kipper
Middletown,New York,
U.S.A.
I agree with the others.
#4Consumer Comment
Sat, April 11, 2009
When you enter into a legally binding agreement to purchase something, you must pay the total amount specified in the contract ... NOT "what you think the item is worth." If you could truly pay cash for the going value of the TV, you would have done so in the first place without ever renting. You failed to abide by your end of the agreement. Time to pay up.
Kipper
Middletown,New York,
U.S.A.
I agree with the others.
#5Consumer Comment
Sat, April 11, 2009
When you enter into a legally binding agreement to purchase something, you must pay the total amount specified in the contract ... NOT "what you think the item is worth." If you could truly pay cash for the going value of the TV, you would have done so in the first place without ever renting. You failed to abide by your end of the agreement. Time to pay up.
Keith
Keansburg,New Jersey,
U.S.A.
Why not just return the "stolen" TV?
#6Consumer Comment
Sat, April 11, 2009
You obviously still have the TV or you would have filed a police report. Why not just return it and the Aaron's will stop "bothering" you? If the TV was really "stolen" you would not have offered to pay them "what it's worth", you would have filed a police report and put the loss through your renters insurance. Aaron's has every right to get their merchandise back, short of actually breaking into your apartment and taking it back. And...No I do not work for any rent to own companies, I just hate when people try to pull a fast one while hard working people have to pay extra to cover for all the deadbeats.
H.p.j
Minot,North Dakota,
U.S.A.
strong arm..??? please...!!!
#7UPDATE Employee
Sat, April 11, 2009
I am a customer(first) and now a G.M. of a franchise store... First off let me say we DO NOT "strong arm" anyone, although we do have strong arms from delivering our merchandise into the homes of our customers that are leasing it. It clearly states in our agreements that you are responsible if the leased property is lost, stolen, damaged beyond repair, or destroyed. But you are not responsible if it is caused by fire, flood, windstorm or other act of god. You are financially responsible for the item if it is stolen.... the only thing that could remedy that is renters insurance, or home owners insurance. And if you haven't filed a robbery with the police station cause you "don't know what happened" after being gone without contact with aarons for over a month. The those at the store would expect that you indeed have the item because you haven't reported the theft... Why would you hide and make someone trying to contact you, repeatedly knock on the door or "look into your window" (to see if they see the store property within the residence) All you would have to do is file the theft and continue to pay for the T.V. because that is what you agreed to.
Inspector
Tobyhanna,Pennsylvania,
U.S.A.
Was the TV damaged or missing?
#8Consumer Comment
Thu, April 09, 2009
I did not understand your report, if the TV was stolen then you should have called the police and reported it. You don't have to know what happened to file a report. If it is damaged, give it back to them and let them sue you for the money. If it is missing then let them sue you and they will still get the depreciated value. As for them peering into your windows and going to the back of your house, call the police and tell them there is a prowler outside your house. If these people are aware that the TV is not in your possession then, I would handle it like any other intruder on my property. Apparently, they only pull their strong arm tactics on those which cannot defend themselves otherwise, we would be hearing more about how an Aarons or RAC employee was shot or beaten to death or hospitalized for tresspassing.
Inspector
Tobyhanna,Pennsylvania,
U.S.A.
Was the TV damaged or missing?
#9Consumer Comment
Thu, April 09, 2009
I did not understand your report, if the TV was stolen then you should have called the police and reported it. You don't have to know what happened to file a report. If it is damaged, give it back to them and let them sue you for the money. If it is missing then let them sue you and they will still get the depreciated value. As for them peering into your windows and going to the back of your house, call the police and tell them there is a prowler outside your house. If these people are aware that the TV is not in your possession then, I would handle it like any other intruder on my property. Apparently, they only pull their strong arm tactics on those which cannot defend themselves otherwise, we would be hearing more about how an Aarons or RAC employee was shot or beaten to death or hospitalized for tresspassing.
Inspector
Tobyhanna,Pennsylvania,
U.S.A.
Was the TV damaged or missing?
#10Consumer Comment
Thu, April 09, 2009
I did not understand your report, if the TV was stolen then you should have called the police and reported it. You don't have to know what happened to file a report. If it is damaged, give it back to them and let them sue you for the money. If it is missing then let them sue you and they will still get the depreciated value. As for them peering into your windows and going to the back of your house, call the police and tell them there is a prowler outside your house. If these people are aware that the TV is not in your possession then, I would handle it like any other intruder on my property. Apparently, they only pull their strong arm tactics on those which cannot defend themselves otherwise, we would be hearing more about how an Aarons or RAC employee was shot or beaten to death or hospitalized for tresspassing.
Jp
Bettendorf,Iowa,
U.S.A.
Your complaint is....
#11UPDATE Employee
Thu, April 09, 2009
You leased a tv....it is gone now....you admittedly were gone for over a month...you will pay "what YOU think it's worth" (but obviously haven't yet)...hmmmmm. Can't understand what the problem is. Except that theft is not covered by the lease agreement and NO WHERE in the lease agreement does it say to just pay what YOU feel it's worth.
Jp
Bettendorf,Iowa,
U.S.A.
Your complaint is....
#12UPDATE Employee
Thu, April 09, 2009
You leased a tv....it is gone now....you admittedly were gone for over a month...you will pay "what YOU think it's worth" (but obviously haven't yet)...hmmmmm. Can't understand what the problem is. Except that theft is not covered by the lease agreement and NO WHERE in the lease agreement does it say to just pay what YOU feel it's worth.
Jp
Bettendorf,Iowa,
U.S.A.
Your complaint is....
#13UPDATE Employee
Thu, April 09, 2009
You leased a tv....it is gone now....you admittedly were gone for over a month...you will pay "what YOU think it's worth" (but obviously haven't yet)...hmmmmm. Can't understand what the problem is. Except that theft is not covered by the lease agreement and NO WHERE in the lease agreement does it say to just pay what YOU feel it's worth.
Jp
Bettendorf,Iowa,
U.S.A.
Your complaint is....
#14UPDATE Employee
Thu, April 09, 2009
You leased a tv....it is gone now....you admittedly were gone for over a month...you will pay "what YOU think it's worth" (but obviously haven't yet)...hmmmmm. Can't understand what the problem is. Except that theft is not covered by the lease agreement and NO WHERE in the lease agreement does it say to just pay what YOU feel it's worth.
