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  • Report:  #1001703

Complaint Review: aarons sales and lease - springfield Massachusetts

Reported By:
nicole - springfield, Massachusetts, United States of America
Submitted:
Updated:

aarons sales and lease
liberty st springfield, Massachusetts, United States of America
Phone:
413 733 6000
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
i reciving threats from AARONS saying if i dont return my tv and laptop that they are going to get a warrant for my arrest and a search warrant for my home. i am behind but i have been trying to make arrangements to get caught up and they are refusing to accept anything . and my things are almost paid off. one of the workers are calling references threating them and ones that i took off of my paper work. he also threated to come to my house after hours and come in and take the things himself while myself and kids are sleeping


1 Updates & Rebuttals

jcp1286

jefferson city ,
Missouri,
Terms and Conditions

#2UPDATE Employee

Mon, November 18, 2013

The employees of aarons sales and lease are paid to do a job. Collecting past due money on accounts is one of them. When a customer signs a agreement, it's just that a agreement which means you agree to pay for the use of the product. If you refuse to pay for the product upon the date it is due they have no choice but to return the product. You pay in advanced for the continued us of it. Not i use it for a month then pay for it.  Would you be mad if you loaned a buddie a 60" led tv that cost several thousands of dollars and he just refused to let you have it back? We have something called a life time reinstatement .......which means if you cannot afford to make your payment in a timely manner we are required to return the product no if ands about it, the accounts employees are paid to call customers everyday all day and yes come out to your house. (even at 10pm at night) Not a single person i know who works accounts likes working that late or even returning products. So just fallow your lease agreement and  you wont have any problems. Aarons is a company who loves to have the customers own the stuff they invest there money in to.

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