;
  • Report:  #184408

Complaint Review: Abacus Computer Repair - Saint Petersburg Florida

Reported By:
- St Peterburg, Florida,
Submitted:
Updated:

Abacus Computer Repair
www.abacuscomputer.us Saint Petersburg, Florida, U.S.A.
Phone:
727-217-0891
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Called and spoke to Rick about getting networking done for office computers. He assured me he or one of his techs would be at my place at 8 am on Saturday April 1st, 2006. I left a message confirming the appointment on Friday the 31st. At 8:05 am, Rick called to say he wouldn't send anyone out. When I started to question why, he hung up on me.

As a business owner myself, I don't understand this disrespectful treatment of a customer. My learning lesson is never do business with a company that doesn't list their address. They obviously have a reason to hide how you can get to them.

Knight

St Peterburg, Florida
U.S.A.


1 Updates & Rebuttals

Techmicrosoft

Saint Petersburg,
Florida,
U.S.A.
Changed Contract Terms 48 hours before Job was to start

#2REBUTTAL Owner of company

Mon, June 22, 2009

This guy calls monday explains job, I give him estimate and plan to start job Sunday. Friday morning he calls, wants me to come out there (1 hour trip) to re estimate the job. I declined the job at that point. Anybody that changes the parameters of a contract doesn't force me to have to accept it. I wasn't doing 4 hours of unpaid work for this guy( Drive, Estimate, Drive Back). NEVER Since I was so busy Friday & Saturday I couldn't do his job. SINCE HE CHANGES THE PARAMETERS LESS THAN 48 HOURS BEFORE JOB WAS TO START....... He GOT WHAT HE DESERVED

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//