Kristy
Bannockburn,#2UPDATE Employee
Fri, March 02, 2007
March 2, 2007 33567NTNWD21304 Nationwide Insurance Attention: Deborah (((REDACTED))) Dear Ms., Thank you for speaking with me on 2/28/07. As discussed, our records are showing that you had submitted three separate orders for three Personalized Photo Tapestry Throws (PX9). The orders were entered on 9/18/06, 10/10/06, and 10/31/06, which caused three kits to be sent out to you. Additionally, thank you for advising me that you inadvertently threw away two of the Personalized Photo Tapestry Kits received. Although we did not receive those kits back, as a goodwill effort to resolve this issue, the amount for the two kits of $116.84 was removed from the account and will no longer be pursued by us. Furthermore, we are pleased to hear that you are happy with the completed Personalized Photo Tapestry Throw (PX9) received. Your payment of $54.33 for that item was located and applied to the account. Should you have any further questions, or need any further assistance, please contact me directly at (847) 444-2313 or through e-mail at [email protected]. My office hours are 6:30 a.m. to 3:00 p.m., CST, Monday through Friday. Sincerely, abc distributing / LTD Commodities LLC Kristy Fisher Customer Care Specialist