Christina
east stroudsburg,#2Author of original report
Sun, January 02, 2005
Ha! I thought I had a great idea. I logged into my account at the ABC website, and changed my company name to "P*issed Off", thinking the customer service dept would call to tell me I couldn't do something like that (a way to finally get hold of them). Instead, I received an e-mail from the "make believe" customer service dept telling me that they received my request and have actually changed to name of my company to "P*ssed Off". I can't wait to see my next catalog.
Christina
east stroudsburg,#3Author of original report
Wed, December 29, 2004
I'm still waiting !!!!!!!!!!! They sent me two more things. I had to go to the post office on christmas eve to get them. I am STILL WAITING for christmas ornaments I can't use until NEXT christmas, and 4 friggin jars of cookie mix! And I've been reading the other complaints on here and I would like to know one thing. How on earth did some of you even get in touch with customer service ? I wait and wait and wait and just hear "your call is VERY important to us, please hold" . I would have LOVED to go off on a real person.