- Report: #716621
Complaint Review: ABC Financial - Sherwood Arkansas
Reported By:
Jennifer G. -
Huntersville, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ABC Financial
Sherwood, 72124 Arkansas, United States of America
Phone:
888-279-9262
Web:
http://www.abcfinancial.com
Categories:
Business Rating:
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ABC Financial Deceptive practice regarding automatic renewal Sherwood, Arkansas
Buyer Beware!!!!! My gym membership with Anytime Fitness expired in March 2011. As I referred a member who joined Anytime Fitness during my contract, my last checking account debit was waived (3/10/11). Signed onto my bank account today and viola'! There was a debit for $34.99 for my membership with Anytime Fitness on 4/10/11. Surprise, surprise. I Googled the financial company responsible for the debit, ABC Financial, and before I could even locate their website was shocked and the complaints filed regarding this company. I called member services, spoke with Carlos, questioned the 4/10/11 debit, Carlos said my membership doesn't expire until 4/28/11 and WILL THEN CONTINUE month-to-month until written cancelation is received within ABC Financial and THEN it will take 30 days to process that request. Funny thing is, I have already joined another gym, and guess who controls the debits? Right.....ABC Financial!! I said "so, my 3/10/11 debit did not occur since I referred a member who joined" as I was told my LAST DEBIT would be free, yet on 4/10/11 ANOTHER debit occured?? Odd. I also pointed out that since it takes 30 days to process my cancelation request that I felt sure ABC would debit my account again on 5/10/11 since today is 4/12/11 and Carlos confirmed this. The great thing is, I will be paying for two gym memberships, BOTH through ABC Financial. Awesome. Scam is an understatement. You get NO notifications via email, US Mail, NOTHING. My gym told me my last debit was 3/10/11, not 5/10/11. Had I have known they would continue to rob my bank account I would have NEVER signed a contract at the new gym using the same financial company. Needless to say, I will be faxing them today to cancel my "unauthorized, continued membership" as well as mailing a letter via regular US Mail AND Certified US Mail. I feel for the next consumer coming across this post as most people live paycheck-to-paycheck in today's economy and I cannot even begin to imagine the cost of NSF's that ABC Financial must cost it's members. Horrific way to do business. ABC Financial should be ashamed.
1 Updates & Rebuttals
Susan de Long
Sherwood,Arkansas,
United States of America
RE: ABC Financial Deceptive practice regarding automatic renewal Sherwood, Arkansas
#2UPDATE Employee
Wed, April 13, 2011
Most health clubs request a cancellation request be sent in writing. Your agreement should indicate the kind of notice that is to be given to discontinue service - most clubs ask for at least 30 days notice.
I would be happy to review your account to ensure proper measures were taken.
Should you have any further questions please feel free to contact me directly at [email protected].
Susan de Long
Data Research Analyst
www.abcfinancial.com
