- Report: #1198630
Complaint Review: ABC Gift Cards - Internet
-
Author Confirmed
Why?
ABC Gift Cards
Internet, USA
Phone:
(800) 364-0488
Web:
http://www.abcgiftcards.com/
Categories:
Business Rating:
(0)
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ABC Gift Cards Cardcash.com Sold my gift cards, did not receive payment New Jersey
I sent them ten gift cards two months ago and they have no sent me any compensation.
On November 1, I sold 10 gift cards to ABC Gift Cards. I chose to receive an Amazon gift card and I was supposed to receive $220.22.
On November 19, I received a somewhat unprofessional call from Julie asking me to return her call at extension 503. I immediately called back, but nobody answered.
On December 10, I contacted ABC Gift Cards via email. I received a response from Brooke McDaniel who informed me that as a new customer, I needed to submit more information. She also instructed me to call Julie at extension 503. Again, I called and nobody answered. In fact, I called multiple times and nobody ever picked up.
Yesterday, December 30, I complained to the BBB. Today, I received an email via the BBB from Jeremy stating that "two of the cards had a different balance than what was entered. As such, this raised a flag in our system and we tried to reach out to the customer."
According to my ABC Gift Cards account, I am now owed $182.39. If I had been told this early, pehaps a month or two ago, I would've been fine with it. However, as I have not heard from the company depsite my many attempts, I want my gift cards back.
