Anonymous
los angeles,#2Author of original report
Mon, September 29, 2008
Once I went to court they lied about how many classes I had taken, they also lied to the consumer affairs where I cited them prior to the court date. They mentioned the solutions they had offered me, but the truth is that they were not able to deliver the class and they expected the student to adjust the schedule at the school convenience when if fact the right solution would've been to bring a substitute teacher for the class. I have seen the other reviews and it's all truth, they don't call back for refunds or complains, they deny being there when one calls for them, I too left phone messages that were ignored, their typical answers were:"she left for the day", "he just went to a meeting", "she is coming later", "he just stepped out", or if one is lucky to get them on the phone and ask for something, anything they would say: "you have to talk to him(anybody else)", "the accountant is the one who does that","I will call you", etc, etc. And to make things worse, despite charging a lot, they will provide you with cheap black/white copies for books and they also make their cd copies for software. Like most people I decided to pay them with the idea to save time and get a certification in a short amount of time, but now I know better to take a little longer but get a class from a community college instead, they are really by far professional people who follow state guidelines and regulations.