- Report: #413450
Complaint Review: Acai Berry - PriceLimbo.com - Fit Factory - Total Cleanse-Purchase Price Savers - My Body Physique - Davie Florida
-
Author Confirmed
Why?
Acai Berry - PriceLimbo.com - Fit Factory - Total Cleanse-Purchase Price Savers - My Body Physique
4650 SW 51st Ste 711 Davie, 33314 Florida, U.S.A.
Phone:
877-350-8480
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Acai Berry - PriceLimbo.com - Fit Factory - Total Cleanse-Purchase Price Savers - My Body PhysiqueUPDATE!!! Response from BBB-Salt Lake, Utah Davie Florida
As of 01/15/09, this is the rebuttal response email I received from the BBB of Salt Lake, Utah after filing a complaint with them about this scam artist and the way they are stealing money from others:
"Per customers request on 11/26/08 with customer service rep Pristine, there account was canceled and there were no more charges to the account. Customer has been refunded. See proof below:
3327141 Refunded ACAIBERRY 89.31 2008-11-12 03:29:30 ----- -----
Customer Service"
_____________________________________________
What proof?????
My response:
(The consumer indicated he/she DID NOT accept the response from the business.)
As of 01/15/2009, I have just spoken with a CSR from my bank and verified that no such refund/deposit was issued from THIS company on or after 12/11/2008 in the amount of $89.31. My account was charged $89.31 (MyBodyPhysique- #888-771-7028) on 11/14/2008; $1.79 (International Service Fee) on 11/14/2008; $8.51 (PriceLimbo.com- #877-350-8480) on 12/01/2008; $8.51 (PriceLimbo.com- #877-350-8480) on 12/31/2008.
I have called each # many times to request refunds for these unauthorized charges, received confirmation #s, only to be told it takes days, weeks, months to process refunds and was told "only 10% of the refunds could be processed due to the holidays, # of calls received, etc." These companies are owned/operated by the same individual(s). Please take the time to review the consumer website www.ripoffreport.com and type in "Acai Berry" in the search window. I am not the only person that has been ripped off. I want all of my money back.
Ripoff Report readers: File a complaint with the BBB of Salt Lake, Utah. It's YOUR money!
Zibbie
Kinsey, Alabama
U.S.A.
"Per customers request on 11/26/08 with customer service rep Pristine, there account was canceled and there were no more charges to the account. Customer has been refunded. See proof below:
3327141 Refunded ACAIBERRY 89.31 2008-11-12 03:29:30 ----- -----
Customer Service"
_____________________________________________
What proof?????
My response:
(The consumer indicated he/she DID NOT accept the response from the business.)
As of 01/15/2009, I have just spoken with a CSR from my bank and verified that no such refund/deposit was issued from THIS company on or after 12/11/2008 in the amount of $89.31. My account was charged $89.31 (MyBodyPhysique- #888-771-7028) on 11/14/2008; $1.79 (International Service Fee) on 11/14/2008; $8.51 (PriceLimbo.com- #877-350-8480) on 12/01/2008; $8.51 (PriceLimbo.com- #877-350-8480) on 12/31/2008.
I have called each # many times to request refunds for these unauthorized charges, received confirmation #s, only to be told it takes days, weeks, months to process refunds and was told "only 10% of the refunds could be processed due to the holidays, # of calls received, etc." These companies are owned/operated by the same individual(s). Please take the time to review the consumer website www.ripoffreport.com and type in "Acai Berry" in the search window. I am not the only person that has been ripped off. I want all of my money back.
Ripoff Report readers: File a complaint with the BBB of Salt Lake, Utah. It's YOUR money!
Zibbie
Kinsey, Alabama
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
Contact Our Customer Service Manager
#2UPDATE Employee
Fri, January 23, 2009
Hello my name is Connie. I'm a customer service associate for Fit Factory's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. Her email is [email protected] or if you call our customer service line 1-866-407-1022. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day. Connie, CSA Fit Factory
