Alyssa Hall
Noblesville,#2Consumer Suggestion
Wed, June 10, 2009
Hello, I had the exact same thing happen to me. I placed an order for a FREE trial in February 2009, and was charged $87.13 April 17th 2009.. I dealt with the same phone converstaions, the refund request ticket and the "refund emails".. I contacted my bank immediately and filed a despute. 1) File a despute! I FINALLY received my money back TODAY June 10th from my bank!!!!! (key bank) - I have read many reports with people not receiving their money even when filing a despute.. key bank gave me mine! Because a refund is not garaunteed it is best to cancel your account because you WILL be charged again. 2) CANCEL your bank account that you used.. I have read COUNTLESS reports of this company re-charging the fees every month and for random amounts on random days.. I cancelled mine April 18th 2009 (the day after I was charged the $87.13) I hope that you have the same luck that I did. GOODLUCK!