- Report: #473955
Complaint Review: Acaiburn - Des Moines Iowa
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Acaiburn
3800 Army Post Road Des Moines, 50321 Iowa, U.S.A.
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Acaiburn Weight loss scam that takes more money than pounds away from you! Des Moines Iowa
I saw this weight loss ad online. "Not for those that only want to lose a FEW pounds! User beware! This stuff WORKS!"
Being about 30 pounds overweight (that almost 50 midsection spare tire, you know?), I decided to give this a try. The ad said "Try it for ONLY $9.99!" You figure what is 10 bucks, right?
This is one of those "get out your magnifying glass and read the fine print" kind of scams. By the time you realize that you have been had, they access the debit or credit card # that you gave them, and they take $59.99 out of your bank acccount.
You see that you have been had, but it is too late, because you have already signed and agreed to this. So, now you are out $60.00. So you call and stop the madness, before another month passes, and they do it again.
You figure that you learned a lesson, and it cost you 60 bucks. Oh, and the stuff does not work. It is all BS. Another note, even more important: You Can Buy This Same Stuff at Wal-Mart For About 10 Bucks!!
So, lesson over, right? NO! Not at all! You ALSO signed an agreement (unknowingly) that gives them the right to charge you $10.99 a month for membership dues, and also $5.99 a month for Web Access! They got me for these charges for about 4 months, before I saw them, and got curious.
I had my bank contact them, and told them that I wanted out of it all completely, and that they were NOT to charge my account again. They stopped charging me a Membership Fee, but continued taking $3.99 a month for Web Access for an additional 2 months.
I finally filed a fraud complaint against them with my bank's Fraud Dept., and had my debit card changed. So, you all BEWARE who you give your card number to!
Darryl
Fountain, Florida
U.S.A.
Being about 30 pounds overweight (that almost 50 midsection spare tire, you know?), I decided to give this a try. The ad said "Try it for ONLY $9.99!" You figure what is 10 bucks, right?
This is one of those "get out your magnifying glass and read the fine print" kind of scams. By the time you realize that you have been had, they access the debit or credit card # that you gave them, and they take $59.99 out of your bank acccount.
You see that you have been had, but it is too late, because you have already signed and agreed to this. So, now you are out $60.00. So you call and stop the madness, before another month passes, and they do it again.
You figure that you learned a lesson, and it cost you 60 bucks. Oh, and the stuff does not work. It is all BS. Another note, even more important: You Can Buy This Same Stuff at Wal-Mart For About 10 Bucks!!
So, lesson over, right? NO! Not at all! You ALSO signed an agreement (unknowingly) that gives them the right to charge you $10.99 a month for membership dues, and also $5.99 a month for Web Access! They got me for these charges for about 4 months, before I saw them, and got curious.
I had my bank contact them, and told them that I wanted out of it all completely, and that they were NOT to charge my account again. They stopped charging me a Membership Fee, but continued taking $3.99 a month for Web Access for an additional 2 months.
I finally filed a fraud complaint against them with my bank's Fraud Dept., and had my debit card changed. So, you all BEWARE who you give your card number to!
Darryl
Fountain, Florida
U.S.A.
1 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello
#2
Sun, September 06, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,
