- Report: #496193
Complaint Review: acaiburn - Internet
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Author Not Confirmed
Why?
acaiburn
http://www.acaiburnextreme.com/stock_update.php Internet, United States of America
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acaiburn acaiburn linked from facebook i have been charged extra from after 14 day free trail can some shut them down unauthorized payments from my account breach off contract and trust Internet
i seem to be another victim of the above company,
i have been mislead by the above company. also have had extra monies taken out of my account.
i think this should be treated as a class action case.
also all links to there site have been taken over, can someone help please.
i will try consumers affairs next.
thanks for listening
1 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello,
#2UPDATE Employee
Tue, October 06, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
