- Report: #1357012
Complaint Review: Acceptance Now - Orange Connecticut
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Acceptance Now
515 Boston Post Road Orange, 06477 Connecticut, USA
Phone:
203-799-0306
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Acceptance Now Harassment, disrespectful, more money than owed Orange Connecticut
Good day, I am writing to receive some support and to get this issue resolved. I have purchased furniture from Bob's Discount Furniture back I. July 2015. Since I have never missed a payment late at times yes. I have received calls from Acceptance Now everyday on my job, on my cellphone even if I have given them a date of when I will make the payment. I have kept up my payments even when I was out on medical leave for 6 months and not receiving a paycheck from work. During that time I have had two people come to my home to pick up the furniture even though I have made a payment. Causing embarrassment to my neighbors. Today I spoke to a representative my payment was due on the 15th and stated that I would make the payment on March 2nd when I get paid again. She told me she will have to call me every day until then. I asked her not to call me and do not call me at my work. She told she would if I did not pick up the phone. I asked how many payments I had left because 2 months ago o asked and the representative told me at that time 4 payment once I make that payment. Today this representative told me 5.8 I asked what is the .8 she said in an unsur tone 5 months and 8 days but she just rounds it up to 6 months. I stated 8 days is not a month.
2 Updates & Rebuttals
RAC Employee
Texas,USA
Customer Service
#2UPDATE Employee
Tue, February 21, 2017
Hello, I work for Acceptance Now. We certainly never want our customers to feel this way and we would really like to look into your account further and see if there's anything we can do to help. Whenever you get the chance, please give our customer service team a call at 1-800-422-8186.
coast
Florida,USA
Pay or sit on the floor
#3Consumer Comment
Sun, February 19, 2017
“I have had two people come to my home to pick up the furniture even though I have made a payment. Causing embarrassment to my neighbors.”
That should embarrass you, not your neighbors.
“I stated 8 days is not a month.”
March 2nd is not February 15th.
