Complaint Review: Accor - Motel 6 - Seaside Oregon

December 26, 2006 Dear Mr. and Mrs. Colbeth,It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves. If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect. My staff and I want to thank you for being one of the 5% who rated excellent. Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson. ROR, it is very important that you post this notice; please, thank you.

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

This is my anniversary. One year ago today I was informed by Seaside, Oregon, Motel 6 Owner/Manager, Lee Judson, that my disabled, senior citizen wife & I were forbidden to ever return to his place of hospitality. Our crime to deserve this travel nightmare? We had submitted his little comment card asking for a discount because we had been assigned a sub-par room. Then he wrote to the BBB and implied we were nasty people. Then he suggested he would ask other motels to also bar us. He disrespected us, he was rude, it was humiliating and embarassing. If that's not actionable, it ought to be. Now it's in court and we may have to pay $100,000 for our consumer complaint.

Never have a battle of wits with an unarmed man. Mr. Keel, you might want to work on your reading comprehension a tad. You say, "You go through all this stupidity with a vendetta ..." Vendetta? Where did you get that idea? I'm not seeking vengeance; see, this is where reading with understanding is so important. Taking a man to task for implying in a letter that your wife and you are nasty people is not a blood feud, sir, it's the modern civilized way of getting satisfaction for an insult instead of punching the man in the mouth. "...against the motel and he wrote you a letter days after you checked out in which he apologized and offered a free night? Offer something for free?!? Judson? Right. No, Einstein, read it again. "... according to you, you also have a 100k lawsuit that you are going to end up paying all because you didn't pay attention to your mail? Again, the comprehension thing. I wish I knew what your interest in this thing is; you must work for Accor, you're unhappy because I'm trying to be made whole, you're unhappy because the BBB doesn't say all that you think it should, you're unhappy because I'm putting a book together, you ask if I'm stalking him because of my humorous little story, and you question my credibility. You say, "Also, I don't know what you know about the hotel/motel business, but very few managers drive beemers or mercedes, and the ones that do sure don't manage motel 6s." Reading skills might help you out here: Judson is the OWNER/manager, you idiot. Before you call someone 'stupid' you might want to tweak your own IQ.

You go through all this stupidity with a vendetta against the motel and he wrote you a letter days after you checked out in which he apologized and offered a free night? Now, according to you, you also have a 100k lawsuit that you are going to end up paying all because you didn't pay attention to your mail? You need to call Judson up and apologize to him and maybe he will drop his lawsuit.

This crowd seems to be a notch above the usual nut cases that post on these sites, so I'm asking for your opinion: Shuffling through letters, I discovered a very nice one that Judson had written to my wife apologizing because she was unhappy with the room she was assigned and invited her to make another reservation and ask for a specific room...! This was written 6 days after our stay there and the objectionable comment card was submitted. Hello? So all of Judson's blather about us being felons, tortfeasors or scammers was pure ka-ka. Now what happened from the day he wrote that chummy letter to DNR Day is anybody's guess, so I'm asking for guesses - anybody got any ideas? We had absolutely no contact at all in the 3 month interim. Go for it. Incidentally, we did have a reservation and my wife never said she was unhappy with the room, but that's beside the point.

My wife just called me from Solvang, California where she's staying with her girl friend from college at a Holiday Inn Express. She told me the hot tub wasn't working and she told the manager about it. They thanked her for informing them of the problem, got to work fixing it right away and gave her a 10% discount on her bill. Now see, that's the way it's supposed to work. My wife & her friend love that place and the managment and will be back next year. You don't slam a guest for asking a simple question and say he or she is a nasty person because of it; man, that's insane - who ever heard of running a business like Judson runs his little Motel 6 fiefdom in Seaside? I've never met the man, but I'd like to know what he looks like - does he have antenna sticking out of his head, is he green, I mean what planet is this guy from?!

Where did all me buddies go? My old college professor always told me never to have a battle of wits with an unarmed man; now see, I didn't heed his sage advice and look where I am - standing all alone. They say Smokey Bear doesn't have any kids because every time momma got hot, he'd hit her with a shovel. A misunderstanding, guys, that's all it is, come back, I'll play nice. I think the thing the posters never understood was that I was just the messenger; the way they took off after me, it's a good thing they weren't around in 1775 or they'd have shot poor old Paul Revere out of the saddle and we'd all be paying taxes to King George. R.O. Report, I am collaborating with a friend to write about this brouhaha, I think I'll name it One Angry Consumer Against 4,000. I'll be sure to give you credit. Thanks.

And they say no two flakes are alike.

It seems from this recent posting on another website that he is now writting a book, and he is concerned as to how Accor wants it to end. by Richard C. written to Accor North America Posted Tue October 23, 2007 11:45 am I am a journalist who is currently co-authoring a book about my experiences with the hospitality industry's business practices. Your Seaside, Oregon, Motel 6 is prominently featured and we just would like to know how you would like it to end.

"Aganist a less stubborn, reasonable(SANE) businessperson, I would have this brouhaha resolved a year ago". It's interesting that in one of these posts, I'm not sure which one, this person presented a long list of demands that I guess, motel 6 wasn't going to agree to. I would not use any of these terms to describe the OP.

I'm going up against Motel 6' Accor which has 4,000 hotel/motels - 4,000! So they probably have 7,000 employees; all of which I'm guessing are on notice to give me the business because they gave me the business when they wouldn't give me their business.

Reading your comments only makes it clear WHY you were "blacklisted" from Motel 6 (a feat that I assume is quite difficult to accomplish seeing what kind of people normally stay at Motel 6 in the first place). Don't you have something more important to do with your time rather than post asinine remarks on this website? Isn't there an elderly handicapped wife at home who needs you, and don't you need to wait by the mailbox for those donations you requested in a previous post? You've made your opinion known on this issue. Time to move on and find a new hobby, pal.

Reading your comments only makes it clear WHY you were "blacklisted" from Motel 6 (a feat that I assume is quite difficult to accomplish seeing what kind of people normally stay at Motel 6 in the first place). Don't you have something more important to do with your time rather than post asinine remarks on this website? Isn't there an elderly handicapped wife at home who needs you, and don't you need to wait by the mailbox for those donations you requested in a previous post? You've made your opinion known on this issue. Time to move on and find a new hobby, pal.

Reading your comments only makes it clear WHY you were "blacklisted" from Motel 6 (a feat that I assume is quite difficult to accomplish seeing what kind of people normally stay at Motel 6 in the first place). Don't you have something more important to do with your time rather than post asinine remarks on this website? Isn't there an elderly handicapped wife at home who needs you, and don't you need to wait by the mailbox for those donations you requested in a previous post? You've made your opinion known on this issue. Time to move on and find a new hobby, pal.

Reading your comments only makes it clear WHY you were "blacklisted" from Motel 6 (a feat that I assume is quite difficult to accomplish seeing what kind of people normally stay at Motel 6 in the first place). Don't you have something more important to do with your time rather than post asinine remarks on this website? Isn't there an elderly handicapped wife at home who needs you, and don't you need to wait by the mailbox for those donations you requested in a previous post? You've made your opinion known on this issue. Time to move on and find a new hobby, pal.

Wow. That's good; awful long tho'. Where have you been, Cloudwisp? You must have come from MySpace; hundreds of people have read my blog and I guess you're the first one to answer it, haven't checked it in a while. The hammering part came from my friends who insist on putting their 2 cents worth in; personally, I couldn't lead a geek to a 'puter. I can see how you might have dribbled in your drawers, Cloud; you know, you just can't win 'em all. I consider myself a consumer complaint pro because of what I've learned trying to 'get whole' with Judson's Motel 6. Against a less stubborn, reasonable (sane) business person, I would have had this brouhaha resolved a year ago. Why would I give you the case #? Really. I'm not trying to be difficult here, I just don't see what's in it for me. You are obviously adversarial, if you want it, go to your fellow landlord, maybe he'll give it to you or tell you how to get it. What's Pacer? I'm not a researcher, but it sounds interesting. If you can't find my case and his counter filed in Washington County, OR...shoot, maybe they've been dropped and I haven't been informed. I'm totally legit and have no fear of having broken any laws, I'm just a consumer who got kicked in the teeth by a spoiled brat motel owner, as have many others, only difference is, I'm not going to let the buzzard continue to get away with it. So I've been on this crusade to right a wrong for about a year and I'm amazed at people like you who would rather fire their salvos at the victim, than the perps. What's the reason for that, do you think? From my perspective, it looks like there's a lot of mean-spirited bullies out there who feel it's just easier to fight the little guy than take on the Monster Merchant. Well, what the hail, we press on anyway. Have a nice day, Cloud. Say, are you from San Antonio by chance?

d**k, what are we to do with you? This is getting to be quite funny now! From d**k's MySpace page: ""About me: Truckstop Chaplain, born in Vermont, raised in New Jersey. Retired Air Force NCO. Disabled Viet Nam vet. Married, 4 beautiful kids, 1 dog. Pet Peeve: consumer screwovers - getting to be quite the pro at shaking their teeth via the Internet."" (LOL! Wait! Here comes the best part! LOL!) ""If you need help with a consumer complaint, contact me. I guarantee we'll get Mr. Bigbucks attention. No charge if it's by Internet."" ROTFLMAO! (dang near peed my pants!) No charge? That's a relief! (whew) WHY would anyone consider asking YOU for help with a consumer issue? By your own shotgun internet postings, you couldn't resolve such a trivial matter as "no refridgerator" in a motel room without your ridiculous scheme backfiring (if we are to believe your rantings) into a $100,000 lawsuit against you! LMAO! Now, as to your alleged lawsuits: I'll ask again what's the case number? With which court is it filed? I checked around (PACER links researches will know what that is) and can't find any district course cases that could be yours in either Oregon or Washington. I found 2 cases against Motel 6, both are closed and had nothing to do with you the motel chain was the defendant. BTW, District Court would be a proper venue for them to counter-sue you because they are (ahem) allegedly demanding damages of $100,000. Your claim to have filed small claims suits against the motel in TWO counties is equally fishy. Seems to me you could file in the county where you live or the county where the transgression occurred. I find it hard to believe that two different counties in Washington can both have jurisdiction. What are your small claims case numbers, hmmmm? You blather about the internet begging for donations to be mailed to you, but when someone asks for a case number, docket number or some other information to VERIFY that you are in fact fighting off a $100,000 lawsuit you won't provide it! Instead, you pull out your "professional victim" script and deflect the subject. And then you're amazed and shocked that someone might think you're a scam? A case/filing number and correct name of the court is all it takes to verify your claim these public records are available to anyone with internet access. Here's some more humor From your "Motelgate" vent: ""You ought to check out RipOffReport.com - Accor, Ivana, I'm hammering a bunch of screwball attorneys and other consumer-complaint bashers internationally, from Canada to New York, Florida, Texas, California and 1/2 a dozen states in between. Makes great reading! dickandsandy - 10/19/2007 4:03pm "" LMAO! I'm not a lawyer. I'm a self-employed computer consultant and own some rental properties. However, myself and others here can spot BS when someone posts some. LOL! Don'tcha think you're stretching things just a wee bit here d**k? LOL! I have some information for you and anyone else who has visions of getting "Mr. Bigbucks" attention: If you request donations via the US postal system to help defray legal costs to fend off a $100,000 countersuit from a motel chain there better be a real lawsuit pending against you and you better have some real, documented legal costs relative to defending that lawsuit. If not, it's called MAIL FRAUD and it's a crime in Washington just as much as it is here in NY. If you have any doubts about what constitutes mail fraud, just call the USPS Inspector 360-891-3028 that's the number for the postal inspector at the USPS Retail Center that your "donation plea" stated as the address to mail donations to. Give them a call d**k and let us know what advice they give you.

San Antonio Corey - sorry for the late reply but San Antonio Tom had me occupied... what is it with you folks from San Antonio? Here we go again: Corey: We as business people have certain rights. We have the right to refuse to conduct business with certain people. d**k: True, 'certain people' and by federal law you must not refuse business to protected classes if there is no other reason, like seniors & disabled. Corey: Each business has certain categories of the type of business that we refuse to conduct business with. There are legal issues that must be followed. It's different with each business. In my business, I refuse to conduct business with three categories of people. 1) People that imply that I am a thief or do unethical things. d**k: Does that happen to you a lot, Corey, I mean, customers implying that you are a thief and/or do unethical things? Corey: 2) People that cuss at me or use profane language. d**k: Is people swearing at you much of an issue? And why would they do that? Corey: 3) People that are crazy or insane or exhibit such behavior. d**k: How do you determine that? You said you're not in that field; how about if a person is slow, can't hear too well and shuffles when he or she walks - would that person qualify as being nuts in your expert opinion and be put on your Do Not Sell list? Corey: Remember, every person I ban costs me money. d**k: True, and your community. I've pointed that out to The Seaside and Lincoln City Chambers of Commerce, not much they can do. Sorry about that. Corey: d**k's behavior is bordering on just such behavior. d**k: For an admitted non-expert, you're pretty judgmental there, sir. At any rate, the issue here is the reaction that Judson took because of the innocent comment my wife submitted. I was a non-factor in this sorry travel experience. Now Judson exhibits some of the qualities you mention - maybe he should be put on a Do Not Rent list, and my friends tell me he has been. Good for Cannon Beach, bad for Lincoln City & Seaside. Corey: This is clearly obsessive behavior. He feels as if he and to a lesser degree his wife, have been wronged... d**k: Why is inferring... oops, implying, that my wife is a prostitute a lesser insult than implying I'm a drug dealer? Sounds like you may have some issues yourself, Corey. And yes, I am obsessed with clearing our good names and am on a crusade to do that very thing. Corey: ...and no matter what anyone says or does, is gonna change his mind. d**k: Wrong. If Lee Judson, Manager & Owner of the Seaside Motel 6 will admit he made an error in judgment, apologize to my wife, recompense me for the year I've spent on my crusade because of his reprehensible act, reinstate us, and pay my attorney's fees, that would be cool. And if the man has any class at all, he'll offer us a complimentary stay, the week-end of our choice. d**k: I think Judson spent some time in Alaska - I did too - that can have a chilling effect on one's temperment. That may be his problem, I don't know. I do know refusing service or product to anyone for no reason is really bad business practice - and I am is an expert consumer. Corey: It's just not worth the bother. I have banned just such individuals from my shop. d**k: O.K., so lets say you own a Christian Book Store. You're saying if a regular customer buys a Bible with a blemish on the cover and simply asks you if they shouldn't get a discount, you would classify them as crazy and refuse their business in the future? Is that what you're saying? If it is, then as a non-psych expert myself, I'd say you fit your own parameters for who's nuts and who's not better than your customers do. Corey: Interestingly, they have gone to great lengths to get to get their feet back in the door for whatever reason. Calling and writing letters of apology. I couldn't tell you why cause there are plenty of other shops they can go to. I believe it has to do with abandonment issues but I'm not in that field. d**k: I'd say it has to do with legitimate business practice, customer service and treating your customers like human beings. Say "Hi" to Tom and have a nice day.

Well, Tom, on the 15th you said, " The motel stated that the reason was the way d**k and his wife acted." A little creative journalism on your part, Esquire. At no time did the motel (Judson) ever say that. And a cheap lawyer trick to boot. Get a life.

''Tom, when I said 'you' I meant it generally, not specifically. When the last objection is in, I guess that would be MSgt from New York, I won't repost.'' Somehow I KNEW you would try to weasel out of the promise you made, d**k. Let us review what you stated in your 'Coming' update/comment that you addressed DIRECTLY to me as ''San Antonio Tom:'' You were responding phrase by phrase to my comment entitled 'This is getting ridiculous.' You first addressed my calling your ''testimony'' a tirade. Next, you addressed my statement that some of the people who have tried to help you were attorneys. You then made your promise of: ''3. You stop the Mickey Mouse ad hominem analysis and I promise not to repost'' in a direct response to my observation of: ''Obviously, d**k is enjoying the attention his tirade brings just a little too much and wants to continue being the victim. Hence the new re-posting of his tirade.'' After that, you continued to address phrase by phrase what I said in other sentences. All of it was directed towards me and what I said. NOW, after I called your bluff, you are attempting to renege on that promise by claiming that you were addressing everyone who was making some ''analysis'' of your ''testimony.'' The problem with what you are trying to claim is that you addressed your update/comment specifically to me - and I was the ONLY person who posted a comment bordering on an analysis of you and that you seemed to be enjoying the attention your victim story was getting just a little too much. Sorry, d**k, but you have been caught trying to back out of a very clear and unambiguous deal you offered. There is NO wiggle room for an alternative inference regarding what you promised. You made a promise to me alone and now you want to break it. I expected more from a man claiming to be ''a solid citizen'' and ''a respectable Truckstop Chaplain and a volunteer with the Red Cross, our local Highway Patrol and Police Department'' who also is ''an honorably disabled (sic) retired Non-Commissioned Officer in the United States Air Force'' having been awarded ''4 Bronze Combat Service Stars.'' Very sad, sir. Now I have to wonder what else you have not been truthful about in your posts. Could it be that there is a lot more to your story that shows you are not such an innocent victim and that the motel might have been correct and justified in deciding you met that criteria for barring you from staying there? After all, we only have heard your spin of what happened. I tried to help you see how the law and other things really are in my responses to your last thread/post about this motel in which you tried to solicit money from readers. I finally gave up when it became obvious that you were posting and reposting the story only to get responses and to play the scrapping victim. Is it possible I really WAS correct in finally concluding that you are craving and enjoying too much the attention these posts bring you? Why else have you now posted your 'Motelgate' saga twice in this one thread? In any case, you now have shown your word is worthless.

I'll bet, truth be known, it went something like this: Seaside, Oregon, Motel 6 Manager, Lee Judson had a fight with his wife, Monday morning, August 14th, 2006, maybe she couldn't find his favorite tie, it made him late and he's upset. He charges out of the house, runs into the mailman, Bumstead style, mail flies everywhere. He jumps into his Beemer, it won't start, idiot kid left the lights on again. Has to settle for the Mercedes. Garbage man has the drive blocked. Horn makes it worse. Runs into horrific traffic on Highway 26 from Beaverton to Seaside and gets stuck behind an older couple with Washington Disabled plates poking along in the passing lane, gawking. Stupid tourists, why don't they go to Longbeach and leave us alone? Radio's starting to crackle, can't receive Portland this far out in the sticks. d**n! He throws a DVD in and it starts repeating. Aargh! Cell won't shut up! He pulls off at his fav Espresso stand in Vernonia to get his usual double Latte it's closed. Now he's really getting hot. Finally gets to the motel finally! His night clerk tells him he had to put that old, disabled couple that's been coming in from Washington for 10 years under the stairs in room 127. The wife asked if she couldn't get a reduced rate. Boom! Final button pushed, this is the last straw! Off with their stupid blankety blank heads! This is MY motel, I had to pass Go three times to get it, I'll rent to whoever, whomever, what the hell ever, I want to and they are so outta here! Where's that Do Not Rent list? Judson made a mistake. So what? If I got hit between the eyes with every Monday morning mistake I've made in the last 50 years, I'd be silly too. But have the decency to back up, regroup and make it right. Don't lie about it and try to cover it up. Don't have your attorney write a personal letter to the old lady, implying financial ruin, from which she inferred disaster that left her sobbing her heart out. Don't write the old guy a letter implying that he will broadcast his displeasure to other places of hospitality up and down the coast, blackballing him totally, and make him mad too. In short, admit you made a mistake, be a man, find your own tie and be nice.

d**k: The fun never stops; I'm amazed at Ripoff Reports' patience. O.K., CA Robert here goes (BTW, where have you been?): CA: No one on this site was there that day and have no idea of the exact story. But there must be more to this than you are posting or admitting to, d**k: I was there and it was exactly as I said, as have 100's of others with similarly bad experiences. Don't you have your cannon firing broadsides in the wrong direction? Think about it. CA because there are some inconsistancies. d**k: Robert, my new friend, I'm not sure how familiar you are with blogs, but for the most part, they're log on, fire off some thought and move on to something more relevant; they're not precise legal treatises, nor are they meant to be. Item 1: CA: The title of your report says you were kicked out. That is not true, you stayed the night. They are just refusing to allow you to stay there from now on. d**k: WOW! Caught! What will I do now? I never thought of that one; you're one sharp cookie, Robert, that might make the Law Review. I'll bet your Mom is proud of you. Item 2: If you look at the first paragraph in your original post you state, 'August 13th 2006: My disabled, senior citizen wife simply asked the Seaside, Oregon, Motel 6 desk clerk at check out time if we couldn't receive a discount for having been assigned a substandard room.' However, your first additional comment you state.... 'That's it. She dropped it off at the counter, she checked out (I was in the car and wasn't a factor at all) and we left. Does that sound like a scam to you? She didn't even ask for a discount, she simply asked their opinion per their request on their little card.' Which is it? Did she ask for a discount or an opinion.. d**k: Are you the good cop or the bad cop? Anyway, our opinion was that we should get a discount - or not; when you get on Social Security, you'll understand. Item 3: You stated that you had been to this motel for 10 years. Are you actually going to have anybody beleive that in that 10 year period you never had a room like this? Motel 6's are basic motels, a Microwave, Fridge, and Couch are luxuries that are a rare sight. d**k: Such was our experience; actually, it's a pretty nice place. Last November when this outrageous brouhaha was dropped in my lap, I was really upset at Judson's derogatory implications and totally unfounded action and said some things I really didn't mean and I'm sorry about that. Now all I want is to be made whole as a Judge Judy type is fond of saying. Item 4: You are under the impression that Motels are public accomondation. However, you are wrong. They are a business and can refuse service to anyone, as long as it is not because of things such as race or religion. You may not like it, but that is the fact. Nothing you are going to do is going to change that. d**k: Well, AAA, ASTA, BOLI, BBB and an alphabet soup of other local, state and federal agencies all call hotels/motels places of public accommodation. Who are you anyway, and what is your interest in this matter? Shouldn't you be surfing? Item 5: In one of your posts on 10/16 you explained the reason they gave you for being putting on the Do Not Rent List. 'In Judson's letter to the WA BBB, 11/15/06, he said, We add guests to the (do not rent list) for various reasons including but not limited to drug use, drug paraphernalia, trashing a room, damaging a room, being abusive to other guests or staff, leaving pets unattended for long periods of time, etc. The Colbeths met a criterion that we have set' There are many reasons and they did not specifically say you were drug users or a prostitute. Some of the reasons they give are leaving pets unattended(which you admitted you have), or being abusive to staff(could they consider what you were doing abusive). Only the people who were there could answer as to the exact reason, but you need to get off the 'They called us drug users' kick as even in your own statement that is not what they said. d**k: It's an inference that I implied or an implication that I inferred whatever, I thought it was demeaning, rude and unprofessional. Robert's Rhetorical Solution If you had just done one thing you probably could have avoided an entire situation....Can you guess what that was, it has been mentioned before... Answer: If you were not happy with the room, you should have asked to be moved and/or a discount when you checked in, NOT the next morning when you were checking out. If they had room avaiable they probably would have been more than happy to move you because of how regularly you go to this motel. d**k: And you ought to use spell checker does this mean we're both going to H**l?

No one on this site was there that day and have no idea of the exact story. But there must be more to this than you are posting or admitting to, because there are some inconsistancies. Item 1: The title of your report says you were kicked out. That is not true, you stayed the night. They are just refusing to allow you to stay there from now on. Item 2: If you look at the first paragraph in your original post you state... "August 13th 2006: My disabled, senior citizen wife simply asked the Seaside, Oregon, Motel 6 desk clerk at check out time if we couldn't receive a discount for having been assigned a substandard room." However, your first additional comment you state.... "That's it. She dropped it off at the counter, she checked out (I was in the car and wasn't a factor at all) and we left. Does that sound like a scam to you? She didn't even ask for a discount, she simply asked their opinion per their request on their little card." Which is it? Did she ask for a discount or an opinion.. Item 3: You stated that you had been to this motel for 10 years. Are you actually going to have anybody beleive that in that 10 year period you never had a room like this? Motel 6's are basic motels, a Microwave, Fridge, and Couch are luxuries that are a rare sight. Item 4: You are under the impression that Motels are public accomondation. However, you are wrong. They are a business and can refuse service to anyone, as long as it is not because of things such as race or religion. You may not like it, but that is the fact. Nothing you are going to do is going to change that. Item 5: In one of your posts on 10/16 you explained the reason they gave you for being putting on the Do Not Rent List. "In Judson's letter to the WA BBB, 11/15/06, he said, We add guests to the (do not rent list) for various reasons including but not limited to drug use, drug paraphernalia, trashing a room, damaging a room, being abusive to other guests or staff, leaving pets unattended for long periods of time, etc. The Colbeths met a criterion that we have set" There are many reasons and they did not specifically say you were drug users or a prostitute. Some of the reasons they give are leaving pets unattended(which you admitted you have), or being abusive to staff(could they consider what you were doing abusive). Only the people who were there could answer as to the exact reason, but you need to get off the "They called us drug users" kick as even in your own statement that is not what they said. The Solution If you had just done one thing you probably could have avoided an entire situation....Can you guess what that was, it has been mentioned before... Answer: If you were not happy with the room, you should have asked to be moved and/or a discount when you checked in, NOT the next morning when you were checking out. If they had room avaiable they probably would have been more than happy to move you because of how regularly you go to this motel.

Finally got my C&P figured out; the BBB is cute. Go to any web site and there are hundreds - hundreds - of horrible experiences guests have had with Motel 6 alone - Accor has others. Surely more than one has shared their horrible experience with the BBB. Here's one that was sent to me personally from a young lady in The Dalles, Oregon who said she notified the BBB: Subject: Do Not Rent list, I was falsely accused also Date: Sunday, February 11, 2007 12:51:32 AM I reserved a room via-internet at the Lincoln City Motel 6, Lee Judson is the manager there also (or switched motels just recently). I entering my credit card and information; everything went through smoothly, except when I got there, their computers were down (and I overheard them talking about accidentally pre- charging customers credit cards on a list of reservations for this Fall. Now, I should have taken the overheard information as a signal to leave, but my mother taught me to be a lady and forgive people's mistakes (even though the credit card thing sounded kinda scary). I sat there patiently for 10 min or so, then asked if it would be alright if I left to grab a bite to eat, they said this was fine. I came back in 45 min.; when I returned, a woman brought up my name and reservation in the computer and informed me I was on their no rent (or do not rent) list, I replied "What? There has to be some mistake, I've never even rented here." So she checked my OR, drivers license and told me "All the info. matches". I asked when I stayed there and what I did, she replied I cant tell you I'm not sure it was in 2005, which is ridiculous, as in 8/2005 I lived in Reno NV, and I never have gave them my info. before today when I made the reservation on the computer. I left bewildered, then returned inside briefly to get the manager's card I had declined at first. I felt I deserved an answer as to what I did wrong. I stayed at this hotel once with my grandmother, mother, and female friend (who is like a second mother) for one night in 8/2005, and we were all well-behaved ladies. I called to make the reservation, and gave just my name but no personal info. My Grandma paid with her credit card, filling out all the necessary info. in her name (address exc.). I have never actually stayed at Motel 6 in my name (when I was a kid with my mother, but it was in her name). These do not rent lists must have errors or perhaps are posted with a discrimination of some sort? My grandma had asked if she could have a room down stairs because it is hard for her to walk far, because of a severe heart condition, and got a snotty NO in reply. Or perhaps (I am speculating) a vengeful employee is playing with the computer lists to wreck business, or as a sick joke, or perhaps some one is getting paid a little under the table by last minute guests who will slip a little under the table when indeed there are no vacancies and "cancel out" a reservation to make room, or maybe someone is overbooking and puts people on the lists to save face. Your guess is as good as mine but something underhanded is going on. Too bad honest people are getting hurt. How many people has this happened to, I wonder? My bet is a lot. I was going to post this letter on a site, but thought the last couple of sentences might be considered slander. I also wanted to say Thank You for posting your message as I might have never found out that other respectable people were being denied service-- Rebekah. This whole thing is so bizarre: the deceit, the subterfuge, I feel like I'm in Russia.

Finally got my C&P figured out; the BBB is cute. Go to any web site and there are hundreds - hundreds - of horrible experiences guests have had with Motel 6 alone - Accor has others. Surely more than one has shared their horrible experience with the BBB. Here's one that was sent to me personally from a young lady in The Dalles, Oregon who said she notified the BBB: Subject: Do Not Rent list, I was falsely accused also Date: Sunday, February 11, 2007 12:51:32 AM I reserved a room via-internet at the Lincoln City Motel 6, Lee Judson is the manager there also (or switched motels just recently). I entering my credit card and information; everything went through smoothly, except when I got there, their computers were down (and I overheard them talking about accidentally pre- charging customers credit cards on a list of reservations for this Fall. Now, I should have taken the overheard information as a signal to leave, but my mother taught me to be a lady and forgive people's mistakes (even though the credit card thing sounded kinda scary). I sat there patiently for 10 min or so, then asked if it would be alright if I left to grab a bite to eat, they said this was fine. I came back in 45 min.; when I returned, a woman brought up my name and reservation in the computer and informed me I was on their no rent (or do not rent) list, I replied "What? There has to be some mistake, I've never even rented here." So she checked my OR, drivers license and told me "All the info. matches". I asked when I stayed there and what I did, she replied I cant tell you I'm not sure it was in 2005, which is ridiculous, as in 8/2005 I lived in Reno NV, and I never have gave them my info. before today when I made the reservation on the computer. I left bewildered, then returned inside briefly to get the manager's card I had declined at first. I felt I deserved an answer as to what I did wrong. I stayed at this hotel once with my grandmother, mother, and female friend (who is like a second mother) for one night in 8/2005, and we were all well-behaved ladies. I called to make the reservation, and gave just my name but no personal info. My Grandma paid with her credit card, filling out all the necessary info. in her name (address exc.). I have never actually stayed at Motel 6 in my name (when I was a kid with my mother, but it was in her name). These do not rent lists must have errors or perhaps are posted with a discrimination of some sort? My grandma had asked if she could have a room down stairs because it is hard for her to walk far, because of a severe heart condition, and got a snotty NO in reply. Or perhaps (I am speculating) a vengeful employee is playing with the computer lists to wreck business, or as a sick joke, or perhaps some one is getting paid a little under the table by last minute guests who will slip a little under the table when indeed there are no vacancies and "cancel out" a reservation to make room, or maybe someone is overbooking and puts people on the lists to save face. Your guess is as good as mine but something underhanded is going on. Too bad honest people are getting hurt. How many people has this happened to, I wonder? My bet is a lot. I was going to post this letter on a site, but thought the last couple of sentences might be considered slander. I also wanted to say Thank You for posting your message as I might have never found out that other respectable people were being denied service-- Rebekah. This whole thing is so bizarre: the deceit, the subterfuge, I feel like I'm in Russia.

Finally got my C&P figured out; the BBB is cute. Go to any web site and there are hundreds - hundreds - of horrible experiences guests have had with Motel 6 alone - Accor has others. Surely more than one has shared their horrible experience with the BBB. Here's one that was sent to me personally from a young lady in The Dalles, Oregon who said she notified the BBB: Subject: Do Not Rent list, I was falsely accused also Date: Sunday, February 11, 2007 12:51:32 AM I reserved a room via-internet at the Lincoln City Motel 6, Lee Judson is the manager there also (or switched motels just recently). I entering my credit card and information; everything went through smoothly, except when I got there, their computers were down (and I overheard them talking about accidentally pre- charging customers credit cards on a list of reservations for this Fall. Now, I should have taken the overheard information as a signal to leave, but my mother taught me to be a lady and forgive people's mistakes (even though the credit card thing sounded kinda scary). I sat there patiently for 10 min or so, then asked if it would be alright if I left to grab a bite to eat, they said this was fine. I came back in 45 min.; when I returned, a woman brought up my name and reservation in the computer and informed me I was on their no rent (or do not rent) list, I replied "What? There has to be some mistake, I've never even rented here." So she checked my OR, drivers license and told me "All the info. matches". I asked when I stayed there and what I did, she replied I cant tell you I'm not sure it was in 2005, which is ridiculous, as in 8/2005 I lived in Reno NV, and I never have gave them my info. before today when I made the reservation on the computer. I left bewildered, then returned inside briefly to get the manager's card I had declined at first. I felt I deserved an answer as to what I did wrong. I stayed at this hotel once with my grandmother, mother, and female friend (who is like a second mother) for one night in 8/2005, and we were all well-behaved ladies. I called to make the reservation, and gave just my name but no personal info. My Grandma paid with her credit card, filling out all the necessary info. in her name (address exc.). I have never actually stayed at Motel 6 in my name (when I was a kid with my mother, but it was in her name). These do not rent lists must have errors or perhaps are posted with a discrimination of some sort? My grandma had asked if she could have a room down stairs because it is hard for her to walk far, because of a severe heart condition, and got a snotty NO in reply. Or perhaps (I am speculating) a vengeful employee is playing with the computer lists to wreck business, or as a sick joke, or perhaps some one is getting paid a little under the table by last minute guests who will slip a little under the table when indeed there are no vacancies and "cancel out" a reservation to make room, or maybe someone is overbooking and puts people on the lists to save face. Your guess is as good as mine but something underhanded is going on. Too bad honest people are getting hurt. How many people has this happened to, I wonder? My bet is a lot. I was going to post this letter on a site, but thought the last couple of sentences might be considered slander. I also wanted to say Thank You for posting your message as I might have never found out that other respectable people were being denied service-- Rebekah. This whole thing is so bizarre: the deceit, the subterfuge, I feel like I'm in Russia.

Finally got my C&P figured out; the BBB is cute. Go to any web site and there are hundreds - hundreds - of horrible experiences guests have had with Motel 6 alone - Accor has others. Surely more than one has shared their horrible experience with the BBB. Here's one that was sent to me personally from a young lady in The Dalles, Oregon who said she notified the BBB: Subject: Do Not Rent list, I was falsely accused also Date: Sunday, February 11, 2007 12:51:32 AM I reserved a room via-internet at the Lincoln City Motel 6, Lee Judson is the manager there also (or switched motels just recently). I entering my credit card and information; everything went through smoothly, except when I got there, their computers were down (and I overheard them talking about accidentally pre- charging customers credit cards on a list of reservations for this Fall. Now, I should have taken the overheard information as a signal to leave, but my mother taught me to be a lady and forgive people's mistakes (even though the credit card thing sounded kinda scary). I sat there patiently for 10 min or so, then asked if it would be alright if I left to grab a bite to eat, they said this was fine. I came back in 45 min.; when I returned, a woman brought up my name and reservation in the computer and informed me I was on their no rent (or do not rent) list, I replied "What? There has to be some mistake, I've never even rented here." So she checked my OR, drivers license and told me "All the info. matches". I asked when I stayed there and what I did, she replied I cant tell you I'm not sure it was in 2005, which is ridiculous, as in 8/2005 I lived in Reno NV, and I never have gave them my info. before today when I made the reservation on the computer. I left bewildered, then returned inside briefly to get the manager's card I had declined at first. I felt I deserved an answer as to what I did wrong. I stayed at this hotel once with my grandmother, mother, and female friend (who is like a second mother) for one night in 8/2005, and we were all well-behaved ladies. I called to make the reservation, and gave just my name but no personal info. My Grandma paid with her credit card, filling out all the necessary info. in her name (address exc.). I have never actually stayed at Motel 6 in my name (when I was a kid with my mother, but it was in her name). These do not rent lists must have errors or perhaps are posted with a discrimination of some sort? My grandma had asked if she could have a room down stairs because it is hard for her to walk far, because of a severe heart condition, and got a snotty NO in reply. Or perhaps (I am speculating) a vengeful employee is playing with the computer lists to wreck business, or as a sick joke, or perhaps some one is getting paid a little under the table by last minute guests who will slip a little under the table when indeed there are no vacancies and "cancel out" a reservation to make room, or maybe someone is overbooking and puts people on the lists to save face. Your guess is as good as mine but something underhanded is going on. Too bad honest people are getting hurt. How many people has this happened to, I wonder? My bet is a lot. I was going to post this letter on a site, but thought the last couple of sentences might be considered slander. I also wanted to say Thank You for posting your message as I might have never found out that other respectable people were being denied service-- Rebekah. This whole thing is so bizarre: the deceit, the subterfuge, I feel like I'm in Russia.

The link that I posted was directly to the BBB website. The posting shows the complaint that was filed and that it was not followed up on by you after the hotel responded. I am sure you can find lots of complaints about a lot of hotels on tripadvisor.com, however that is very different from the BBB website.

Dang, Tex & Buffalo, you guys are hard cases, what is your interest in all of this? Tom, when I said "you" I meant it generally, not specifically. When the last objection is in, I guess that would be MSgt from New York, I won't repost. The thing I don't get is I'm the guy who was hit by the truck and you gentlemen are peeking under the truck screaming at me! What's up with that? How about looking at the driver? Do you work for Accor or one of their joints? Because the stance you're taking isn't the normal course one would take to an injured party. Man, I hope you guys aren't rape counselors. Sarge, honest to God, I can't remember what outfits I was with when I was stationed in Southeast Asia 40 years ago. But if you were in 'Nam, you and I both got the same award - the VSM. I happened to be in the thick of it, the Tet offensive being one of them and was awarded a bronze combat service star and 3 more for the other major battles I was in at Danang, Phan Rang, Dang Pain (that's a joke) and points in between which I proudly stuck on my VSM and wore when I went home to get spit on. I was an airborne radio & radar guy assigned to A&E outfits in the Philippines and Thailand as well. Disabled for PTSD. As far as posting the lawsuit info, what for? If you don't want to believe me, or help out, just go on your merry way and pray the next time you get kicked in the rump, men like yourselves go chase ambulances so that they will have fresh meat to snap at. I don't think you guys give a rip about the consumer complaint, I think you're into mob mentality, kick a man when he's down; you're engaging in a feeding frenzy. Have a nice day.

When I went on Google Earth to see where this motel was located, what do you think I found? When you click on the bed icon for the motel a dialog box opens and here's what mighty d**k posted for all the world to see: "" Mgr Lee Judson is the most arrogant, rude, unprofessional person we have ever met in the hotel/motel industry. My wife & I are disabled, senior citizens and he put us on a Do Not Rent list for absolutely no reason, he trashed our reputations, ruined our vacation and absolutely refuses to tell us, the BBB or anybody else why he took that action. We just want to thank Mgr Judson for banning us; we never really did like staying there anyway and only stayed in his mangy rooms because it was the cheapo way to go."" So much for the "we fell in love with the motel" garbage." Every time he posts, his story morphs. The BS just gets deeper and deeper. I guess being a "chaplain" for truck stop ministries isn't paying very well, hence his attempt to get an after-the-fact discount, frivolous small claims lawsuit, and world wide "donation plea." If the motel is aware of all these postings of his, perhaps they should raise their countersuit to $300,000 The more I read about this, the more this is looking like a scam to me. I doubt that such a lawsuit exists although I expect that the PO Box for the donations to be mailed to is real. If d**k wants to regain ANY sense of credibility he should post the docket number and full name / address of the court that's handling this $100,000 lawsuit against him. Better yet, post the text of the countersuit! P.S. I'm a former USAF MSgt and I'd like to know what d**k's AFSC and what units he was attached to that he supposedly earned 5 Vietnam Service Medals.

When I went on Google Earth to see where this motel was located, what do you think I found? When you click on the bed icon for the motel a dialog box opens and here's what mighty d**k posted for all the world to see: "" Mgr Lee Judson is the most arrogant, rude, unprofessional person we have ever met in the hotel/motel industry. My wife & I are disabled, senior citizens and he put us on a Do Not Rent list for absolutely no reason, he trashed our reputations, ruined our vacation and absolutely refuses to tell us, the BBB or anybody else why he took that action. We just want to thank Mgr Judson for banning us; we never really did like staying there anyway and only stayed in his mangy rooms because it was the cheapo way to go."" So much for the "we fell in love with the motel" garbage." Every time he posts, his story morphs. The BS just gets deeper and deeper. I guess being a "chaplain" for truck stop ministries isn't paying very well, hence his attempt to get an after-the-fact discount, frivolous small claims lawsuit, and world wide "donation plea." If the motel is aware of all these postings of his, perhaps they should raise their countersuit to $300,000 The more I read about this, the more this is looking like a scam to me. I doubt that such a lawsuit exists although I expect that the PO Box for the donations to be mailed to is real. If d**k wants to regain ANY sense of credibility he should post the docket number and full name / address of the court that's handling this $100,000 lawsuit against him. Better yet, post the text of the countersuit! P.S. I'm a former USAF MSgt and I'd like to know what d**k's AFSC and what units he was attached to that he supposedly earned 5 Vietnam Service Medals.

When I went on Google Earth to see where this motel was located, what do you think I found? When you click on the bed icon for the motel a dialog box opens and here's what mighty d**k posted for all the world to see: "" Mgr Lee Judson is the most arrogant, rude, unprofessional person we have ever met in the hotel/motel industry. My wife & I are disabled, senior citizens and he put us on a Do Not Rent list for absolutely no reason, he trashed our reputations, ruined our vacation and absolutely refuses to tell us, the BBB or anybody else why he took that action. We just want to thank Mgr Judson for banning us; we never really did like staying there anyway and only stayed in his mangy rooms because it was the cheapo way to go."" So much for the "we fell in love with the motel" garbage." Every time he posts, his story morphs. The BS just gets deeper and deeper. I guess being a "chaplain" for truck stop ministries isn't paying very well, hence his attempt to get an after-the-fact discount, frivolous small claims lawsuit, and world wide "donation plea." If the motel is aware of all these postings of his, perhaps they should raise their countersuit to $300,000 The more I read about this, the more this is looking like a scam to me. I doubt that such a lawsuit exists although I expect that the PO Box for the donations to be mailed to is real. If d**k wants to regain ANY sense of credibility he should post the docket number and full name / address of the court that's handling this $100,000 lawsuit against him. Better yet, post the text of the countersuit! P.S. I'm a former USAF MSgt and I'd like to know what d**k's AFSC and what units he was attached to that he supposedly earned 5 Vietnam Service Medals.

When I went on Google Earth to see where this motel was located, what do you think I found? When you click on the bed icon for the motel a dialog box opens and here's what mighty d**k posted for all the world to see: "" Mgr Lee Judson is the most arrogant, rude, unprofessional person we have ever met in the hotel/motel industry. My wife & I are disabled, senior citizens and he put us on a Do Not Rent list for absolutely no reason, he trashed our reputations, ruined our vacation and absolutely refuses to tell us, the BBB or anybody else why he took that action. We just want to thank Mgr Judson for banning us; we never really did like staying there anyway and only stayed in his mangy rooms because it was the cheapo way to go."" So much for the "we fell in love with the motel" garbage." Every time he posts, his story morphs. The BS just gets deeper and deeper. I guess being a "chaplain" for truck stop ministries isn't paying very well, hence his attempt to get an after-the-fact discount, frivolous small claims lawsuit, and world wide "donation plea." If the motel is aware of all these postings of his, perhaps they should raise their countersuit to $300,000 The more I read about this, the more this is looking like a scam to me. I doubt that such a lawsuit exists although I expect that the PO Box for the donations to be mailed to is real. If d**k wants to regain ANY sense of credibility he should post the docket number and full name / address of the court that's handling this $100,000 lawsuit against him. Better yet, post the text of the countersuit! P.S. I'm a former USAF MSgt and I'd like to know what d**k's AFSC and what units he was attached to that he supposedly earned 5 Vietnam Service Medals.

''3. You stop the Mickey Mouse ad hominem analysis and I promise not to repost.'' Posted by d**k of Vancouver Washington under the comment 'Coming...' as submitted on 10/16/2007 in response to my comment on 10/16/2007 that d**k was 'dragging this out' by reposting the same story numerous times on this and other boards. d**k, you have made a written offer and I hereby accept it. You have offered to stop reposting your story of your problem with the Motel 6 in Seaside Oregon if I stop posting responses and comments about that story. I therefore shall stop posting all responses an/or comments about your story. Now, stay true to YOUR promise and stop posting and reposting the story of your problem with that motel. I trust that you want to show everyone on this board and all the other boards on which you posted your story just how true to your word and full of integrity you are, so I know this shall be the last posting of your story. If you are not a man of your word, it will be a reflection and indication of your character - and people will be quick to point that out on this board if you break your promise. The folks at the Jubitz Truck Stop in Portland Oregon need a chaplain who is honest and trustworthy, so don't break your promise. Show us your word is honorable.

Louisiana Keel, I'm impressed with your research. My C&P function isn't cooperating at the moment so I'm not sure what your link was about, all I know is I reported Judson's bizarre behavior to the Western Divison BBB in November and they closed it Satisfied in January. That's way over my head, I have no idea how they work or how they arrive at their conclusions; I didn't think Motel 6/Accor was even a member of the BBB. My case # was 22095047 if you want to check it further. If you're loking for Judson's letter where he trashed our reps, I don't you'll find it there, I don't know, you might, but he wrote it to the BBB in Dupont, Washington in November '06. Maybe the BBB complaint you're alluding to was this one: Tripadvisor.com Testimony from: HarlowV Hi here is a story for you about Motel 6 at Seaside - my awful experience as well. I ended up getting caught up at the beach during a Bike Run for Cancer so we decided to stay due to the traffic. We usually stay at the Ebb Tide but it was late and we had already been running around all day - I was with my Fianc and our daughter - we stopped at the Motel 6 to check in, all seemed fine I gave the front desk girl my Id and Credit card which she ran through and over charged me. I brought this to her attention and she ran it through again and handed me a second receipt - now I'm holding 2 receipts and asked her for the receipt saying she credited the other amount back on to my card; she refused to give it to me and I didn't want to argue, I figured I would contact my bank when I got to our room - she handed me our key and off we went. The room she gave us was dirty and actually had a man in it! So we went back to the desk and I let her know she gave us an occupied room. She then said, "Oh I didn't realize you had a child with you - you cannot stay in that room you need to get another room". (My daughter was 3@ the time and standing w/ her dad while this was happening) I told her she never asked and should have known we were all standing here together. At this time I was leaning on the counter with my credit card still in hand which she reached and snatched out of my hand and proceeded to run it again. I said, "Hey excuse me, don't you snatch my card and while you're at it I want my money back as well as the receipt stating all charges are reversed. She said "Well I just charged you for a larger room." I never asked for a larger room. All I want is my money back. She refused and I asked to talk with her manager. She told me I can talk to who ever I want and that if I didn't stop talking so loud she was going to call the police on me. I told her good because she just stole almost $400.00 from me and I wanted it returned NOW and I wasn't leaving until it was. She actually called the police on me ( While puffing out her chest and grinning, smirking and trying to egg me on) the manager told me there was nothing she could do and asked me to leave as well. (I am getting mad just thinking about this!) So the police showed up and escorted me, my daughter and fianc out of Motel 6, told us he was sorry for the situation and instructed us to leave. We left but while walking to my car I called my bank who, thank God fixed all of her charges right then and there, thank you, bank. I was so upset by what had happened I wrote to the Motel 6 franchise and 2 weeks later received a reply from them saying they had investigated my accusations but there was nothing they could do because the desk clerk felt threatened by me and to please never come back! That may be the BBB report you're alluding to, if not, I've got a file full of others it could be. P.S. Folks, the Canada comment? I was being facetious, relax.

I'm guessing the rules are different in Canada than in Oregon; for one thing, Canada is more civilized.

d**k, I just read on the BBB website that the Motel 6 in Seaside Oregon has had only 1 complaint in the last 36 months. This complaint they have listed as resolved. To quote from their website "The BBB processed a total of 1 complaint about this company in the last 36 months, our standard reporting period.Of the total of 1 complaint closed in 36 months, 1 was closed in the last year. Customer Service Issues BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Hmmm...Why would you post everything you do here and then fail to acknowledge acceptance to the BBB? According to the website the hotel did everything they needed to do and they still have a satisfactory record. You can look this up by going to alaskaoregonwesternwashington.bbb.org/WWWRoot/Report.aspx?site=114&bbb=1296&firm=6025249

Quote "I know that if an apartment manager refused rental because the applicant asked an innocent Q, half a dozen local, state and federal agencies would be on their tail in a heartbeat." News flash, They're not in the business of renting apartments!

O.K., Houston Margaret, I didn't mean to ignore you, I just thought you would have gotten the answer to your Q from my other posts. My wife & I fell in love with Seaside shortly after we were married in 1987. We also fell in love with the Trade Winds Motel and the managers, Bob & Karen. We were so happy there and rented once or twice a year, for about 5 years, in season and out of season - sometimes on the house as they gave us incentives to stay longer. When they retired, we remained good friends and we still see them. Then we started renting at Motel 6 which was fine; it was clean, quiet, economical and we could have our dog. We stayed there for over 10 years. No problem until Owner/Manager Judson decided to end it; which actually was fine as well, Seaside has many nice hotel/motels. The problem arose when he said the reason he gave us the left foot of fellowship was because we were nasty people - if that's not against Oregon's Uniform Trade Practices Act, it ought to be. I know that if an apartment manager refused rental because the applicant asked an innocent Q, half a dozen local, state and federal agencies would be on their tail in a heartbeat. Thanks for asking. Hope that answered your question.

Thank you for your patience, RipOff folks; I feel like I have my own web site. If you don't mind, I'll answer my fan mail: Houston Margaret: Ordinarily I wouldn't stay at Wal-Mart Motel 6, but the one in Seaside, Oregon fits our needs pretty well economical, not too far from the beach and we can have our dog; we really enjoyed staying there for over 10 years. San Antonio Tom: 1. A tirade is a long vehement speech, esp. one of denunciation; harangue. I have told my well-documented story straight up, as honestly and briefly as I know how. Referring to my testimony as a tirade looks to me like you have an ulterior motive for commenting. 2. Attorneys? Why? Because they said they were? Maybe they were 13 year old kids banging away on their daddy's puters playing the role. 3. You stop the Mickey Mouse ad hominem analysis and I promise not to repost. 4. You said, d**k is unable to understand that the motel CAN decide to whom it wants to rent a room as long as it is not due to a discriminatory reason. I say, if there is no valid reason why a protected class person is refused service, product, whatever, it should be presumed it is discriminatory. (Got your ears on ADA?) 5. You said, The motel stated that the reason was the way d**k and his wife acted. Johnny Carson used to say, Accept the premise and you buy the bit. No, Judson did not say that. He testified under oath before a BOLI Inspector that the reason the sole reason that he slammed us was because we submitted one of his little reply cards with an innocuous request. 6. d**k thinks that just because he and his wife have some type of disability (the nature and extent of which he has failed to state). No offense, sir, but our disabilities are none of your business. 7 that any refusal of the motel to rent to him must mean it is discrimination. When there is no valid reason for the refusal, what else? I'm sure the bus driver who demanded Rosa Parks get to the back of the bus would have played the innocent to the hilt had he been asked why he did what he did. 8. d**k has inferred on his own that he was called a drug dealer and his wife a prostitute because those are some of the types that the motel also refuses to rent to. The motel never made any such statement nor any such implication. In Judson's letter to the WA BBB, 11/15/06, he said, We add guests to the (do not rent list) for various reasons including but not limited to drug use, drug paraphernalia, trashing a room, damaging a room, being abusive to other guests or staff, leaving pets unattended for long periods of time, etc. The Colbeths met a criterion that we have set What conclusion would you draw, Tom, as a reasonable, unbiased person from that? And keeping the etc. within the context of that tirade, it would have to fall within the meaning of the POPS report, which includes prostitution. Tallulah: You need to get out more and mix it up with the little people.

you must by on many do not rent lists that you just HAVE to only deal with this motel. Is this the last one of the long list? I find it hard to believe there are not any others around. Also, please post this alleged scathing rebuttal filed with the BBB by the manager and a link to it. There certainly is alot more to this story than what has been posted.

Once again I ask, Where is the answer to the original question I asked??

WOW d**k! You are really something to have all the information on what went on that morning in his life. Were you stalking him? To post such drivel as your last post just took any credibility that you did have and threw it out the window. Also, I don't know what you know about the hotel/motel business, but very few managers drive beemers or mercedes, and the ones that do sure don't manage motel 6s.

I'll bet, truth be known, it went something like this: Judson had a fight with his wife, Monday morning, August 14th, 2006, maybe she couldn't find his favorite tie, it made him late and he's upset. He charges out of the house, runs into the mailman, Bumstead style, mail flies everywhere. He jumps into his Beemer, it won't start, idiot kid left the lights on again. Has to settle for the Mercedes. Garbage man has the drive blocked. Horn makes it worse. Runs into horrific traffic on Highway 26 from Beaverton to Seaside and gets stuck behind an older couple with Washington Disabled plates poking along in the passing lane, gawking. Stupid tourists, why don't they go to Longbeach and leave us alone? Radio's starting to crackle, can't receive Portland this far out in the sticks. d**n! He throws a DVD in and it starts repeating. Aargh! Cell won't shut up! He pulls off at his fav Espresso stand in Vernonia to get his usual double Latte it's closed. Now he's really getting hot. Finally gets to the motel finally! His night clerk tells him he had to put that old, disabled couple that's been coming in from Washington for 10 years under the stairs in room 127. The wife asked if she couldn't get a reduced rate. Boom! Final button pushed, this is the last straw! Off with their stupid blankety blank heads! This is MY motel, I had to pass Go three times to get it, I'll rent to whoever, whomever, what the hell ever I want to and they are so outta here! Where's that Do Not Rent list? Judson made a mistake. So what? If I got hit between the eyes with every Monday morning mistake I've made in the last 50 years, I'd be silly too. But have the decency to back up, regroup and make it right. Don't lie about it and try to cover it up. Don't have your attorney write a personal letter to the old lady, implying financial ruin, from which she inferred disaster that left her sobbing her heart out. Don't write the old guy a letter implying that he will broadcast his displeasure to other places of hospitality up and down the coast, blackballing him totally, and make him mad too. In short, admit you made a mistake, be a man, find your own tie and be nice.

YOU STILL HAVE NOT SAID WHY YOU STAYED THERE IN THE FIRST PLACE!!!!!! Why did you not seek better accomodations? They certainly don't offer a free hot breakfast!!

WE as business people have certain rights. We have the right to refuse to conduct business with certain people. Each business has certain categories of the type of business that we refuse to conduct business with. There are legal issues that must be followed. It's different with each business. In my business, I refuse to conduct business with three categories of people. 1) People that imply that I am a thief or do unethical things. 2) People that cuss at me or use profane language. 3) People that are crazy or insane or exhibit such behavior. Remember, every person I ban costs me money. d**k's behavior is bordering on just such behavior. This is clearly obsessive behavior. He feels as if he and to a lesser degree his wife, have been wronged and no matter what anyone says or does, is gonna change his mind. It's just not worth the bother. I have banned just such individuals from my shop. Interestingly, they have gone to great lengths to get to get their feet back in the door for whatever reason. Calling and writing letters of apology. I couldn't tell you why cause there are plenty of other shops they can go to. I believe it has to do with abandonment issues but I'm not in that field.

"I'm not dragging this out" WHAT? d**k, it is YOU who keeps posting this tirade against the motel. If you would stop posting the identical complaint eight or nine times on this and other boards, no one would be responding to you. Of course, that would mean that no one would be paying attention to you and your 'victim' story either... Yes, it may be unfair on some level that the Motel 6 owner or manager retaliated against you for your wife posting what was a pithy comment. What you still do not seem to comprehend is that the motel has the right and the freedom to cut off good, honest, law abiding, paying customers if it decides to do so. It may mean a loss of income for the motel, but the motel may drive itself out of business and into bankruptcy if it so pleases. The law only prohibits discrimination based upon specific and legally recognized classes. Behavior is not one of those classes. So, to answer your declarations: "1. Verifiably, we did absolutely nothing wrong." The term 'wrong' is subjective. The manager may have such thin skin that he takes ANY hint at criticism such as allegations that the room has bed bugs and pithy comments that someone feels they were overcharged for the room they received as being a 'wrong' act on the guest's part. That is his right and his freedom. "2. He had no right - none - to blacklist us." Unless you can show the law that says he has no such right or must rent to anyone, he DOES have the right to refuse to do business with anyone or everyone as long as it is not for the purpose of discrimination. "3. He exacerbated the situation when he lied to the WA BBB saying we 'met a criterion' of nasty behavior he puts people on his nefarious Do Not Rent list for." You may have a point there, but you have yet to post exactly what he has as his complete criteria for the Do Not Rent list. From what you posted, he was wise enough to leave a vague 'etcetera' at the end of his criteria. He therefore could use any reason for placing you on his Do Not Rent list. "I'm not dragging this thing out; I've said my piece as honestly as I know how, it is you and your ilk who are accusing me, the victim, of impropriety. I'm simply trying to have a meeting of the minds, which I'm starting to get the idea is impossible." I do not know what reaction you keep expecting from posting your same complaint on this site so many times. People have said they empathize with you and the frustration you feel, but everyone has tried to help you understand that just as you have the freedom to choose the motel with which you do business, the motel has the same freedom to decide with whom it does business. People also have tried to help you see that only you made the implication of you and your wife being called derogatory names or being associated with illegal behavior as the motel never made such an implication. It is you who has failed to have a "meeting of the minds", d**k. It is time to accept that sometimes a person can be rude or mean to you without being in conflict with the law. This is a nation of freedoms. Sometimes, that means that another's exercise of freedom may offend a person, but it is the reality of our nation.

Yes, a "meeting of the minds" IS impossible, seeing as how no one agrees with you in this situation. In fact, your behavior clearly explains why you were put on the Do Not Rent List. Did the manager actually call you and your wife "nasty people"? I don't think so! He simply does not want to deal with you and your outrageously inappropriate expectations, demands for refunds AFTER staying the entire night, etc. etc. etc. In other words, you and your wife are bad news for this guy's business. It would be in the best interest of both of you if you do business with other hotel chains from now on.

San Antonio Tom, what Motel 6 Manager Judson did was reprehensible at any level; unless you're an Accor toady just posting negatively to make points with your boss, the injustice of the thing should be obvious to you, or any other reasonable person: 1. Verifiably, we did absolutely nothing wrong. 2. He had no right - none - to blacklist us. 3. He exacerbated the situation when he lied to the WA BBB saying we "met a criterion" of nasty behavior he puts people on his nefarious Do Not Rent list for. I'm not dragging this thing out; I've said my piece as honestly as I know how, it is you and your ilk who are accusing me, the victim, of impropriety. I'm simply trying to have a meeting of the minds, which I'm starting to get the idea is impossible.

Since when does Motel 6 provide a refrigerator, microwave, couch, and multiple beds?! Sounds like you were looking to get a penthouse suite for the cost of a cardboard box to spend the night in. Time for a reality check, mister!

Beverly Hills Talulah, maybe things are different in your plush part of the world, but where I come from, there's not a hint of a "demand" in there - I would appreciate it if you would show me where its at: Quote: My husband & I have been staying at your fine hotels for ages - 10, maybe - and out stays have been very enjoyable. But Sunday we got assigned a tiny, tiny room with no couch, only one bed, no microwave, and no frig at the regular price. The dear counter lady understandably was no help in giving us a reduced rate - what do you think? Is that fair paying full price for 1/2 a room? Thanks, d**k & Sandy. End of Quote. Motel 6/Judson asked for our comments; O.K., that was ours - shoot me. Whatever, it didn't call for his insulting us with his demeaning letter to the BBB.

As Robert stated so well, d**k ended his last tirade against this motel with the statement that enough had been said and he now would 'roll the dice and see how it goes' with the court action. So many people (including a few attorneys on this board) had tried to show him the reality of how thing were and to explain how the law regarding this matter really is. Obviously, d**k is enjoying the attention his tirade brings just a little too much and wants to continue being the victim. Hence the new re-posting of his tirade. d**k is unable to understand that the motel CAN decide to whom it wants to rent a room as long as it is not due to a discriminatory reason. The motel stated that the reason was the way d**k and his wife acted. d**k thinks that just because he and his wife have some type of disability (the nature and extent of which he has failed to state) that any refusal of the motel to rent to him must mean it is discrimination. d**k has inferred on his own that he was called a drug dealer and his wife a prostitute because those are some of the types that the motel also refuses to rent to. The motel never made any such statement nor any such implication. This is d**k's private war with Motel 6 that exists mostly in his imagination. The motel has a very legitimate counter claim and d**k is headed for a 100,000 dollar judgment because he will not stop these tirades that he has posted numerous times on many different consumer web sites.

I stayed in a Motel 6 once in my life and did not like it. They had no aminities and did not provide a FREE hot breakfast. I never stayed there again. I usually stay at a Motel 8 when I have to stay on the cheap side.

Your wife did more than just offer an "innocent comment" -- she demanded a partial refund after spending an entire night in the room. Get over yourself. And quit posting numerous ridiculous posts about the same incident.

I'm just replying to comments, Duane; half the country seems interested in this brouhaha, I'm only too happy to stop talking about it.

Motel 6/Judson, puts little cards in his rooms soliciting comments. My wife very sweetly accepts his invitation. Judson gets hacked, kicks us out and says the reason he did so was because we are nasty people. O.K., I'm not a genius, I'm just an ordinary, run-of-the- mill citizen, so you tell me, what am I missing here? What are you seeing that I'm not? I respect Journalist Marge Boule's opinion (with the Oregonian newspaper) and she says "it stinks." I agree with her, I think it stinks too and I'm not ready to roll over and let that genius get away with it. I don't know what all you've read about this, but I've posted my wife's comment on other sites, not sure if I have here or not, it's on Planet Feedback, it is as innocent as they come. Judson's letter to the WA BBB is as insulting as they come and it might have even ticked you off had it happened to you.

I feel bad that you had the problem that you did. But you have already posted this issue on this site. You are really taking advantage of a good system here....please stop abusing it.

that's what was wrong with his last postings - instead of donations folks were telling him things he didn't want to hear. Now he proclaims he's ready to take this insane fight of his to the end - to bankruptcy! Well, he's well on his way. Let's recap this: They stay at the motel for some time and then when they go to check out, they want a discount because the room was "substandard." The manager declined to give a discount. They complain to corporate and the BBB, and the manager declines and tells the BBB he put them on an in-house do-not-rent list. Mr. Genius decides that by doing that, they're calling his wife a "h*o" and decides to fill a frivolous suit in small claims and jokingly posts that he's gonna represent himself "for the fun" of it. Well, rather than give in to his demands, the matter backfires because the motel moves for dismissal and files a counter claim for $100,000 against this genius. The small claims is tossed. Mr. Genius has a lawyer work out a deal whereas he is supposed to put some funds into an account, and if HE STOPS POSTING THESE COMPLAINTS about the motel and it's manager for ONE YEAR, the money will return to him and the 100K suit dropped. Of course, our hero here won't stand for that - he made another separate ROR for that deal his lawyer worked out. His last report was a "donation plea" because that bad old nasty motel, and the filthy manager who thinks his wife is a prostitute (only in HIS mind) won't give in to him. Folks gave him some good advice, but alas, Mr. Genius finally posted "Nuff Said" and that the thread was ended. (ended that is until he filed THIS ROR looking for sympathy and most likely setting the stage for another "donation plea.") His looking at the real possibility of adding $100,000 to whatever existing debt he has. And he has NO ONE to blame but himself. If I were his lawyer, my only comment would be "it sucks to be your lawyer" and I'd ask the court to release me from representing him. Finally, he posted here ""No man on this planet is going to imply she is a prostitute and if it means fighting the allegation until Im bankrupt, Ill do it. "" Only in HIS mind did anyone infer anything about his wife. I would suggest he start filling out the bankruptcy papers now. Oh, and he'll have to pay the bankruptcy lawyer up-front, so we might see a "donation plea" for that as well in the near future. Just search for Motel 6 on ROR. This is the 8th complaint he's filed.

After establishing a track record of being a satisfied customer for over a decade in that motel, in season & out of season, here is what caused the brouhaha the morning of August 13th, 2006, at the Seaside, Oregon, Motel 6. My wife filled out a customer comment card that had been left in our room soliciting comments and said: Quote: My husband & I have been staying at your fine hotels for ages - 10 years, maybe - and our stays have been very enjoyable. But Sunday we got assigned a tiny, tiny room with no couch, only one bed, no microwave, and no frig at the regular price. The dear conter lady understandably was no help in giving us a reduced rate - what do you think? Is that fair paying full price for 1/2 a room? Thanks, d**k & Sandy. End of quote. That's it. She dropped it off at the counter, she checked out (I was in the car and wasn't a factor at all) and we left. Does that sound like a scam to you? She didn't even ask for a discount, she simply asked their opinion per their request on their little card. So sans notification, we got whacked; which wasn't the end of the world, as many have observed, there are many other nice places to stay, but what really chapped my hide was when Judson alleged to the WA BBB saying the reason he gave us the boot was that we were felons or tortfeasors - I'm not the kind of man who likes to swear, but that really pissed me off. If business people refused service, product, whatever, to customers for them asking a simple question, every store, motel, gas station, mall, government agency, what have you, would be empty. Motel/hotels are places of public - public - accomodation; they are not private, they are not there for the owner's friends and relatives, they are there for the public - you and me. I'm saying if it is not against the law to pick and choose who they will rent to, if there is not some government regulatory agency over this, there should be, and that's what I'm about. I am going to send every legislator I can think of daily a copy of someone's posted complaint until I get some action and I hope I can get the other 100's of guests who have been similarly screwed to write in as well. I love my attorney, I will be eternally grateful to her; she came through when I was days away from defaulting on Judson's frivolous $100,000 countersuit because I couldn't find an attorney to reply to the motion. But I need one now who would have the fire in his or her bones over this egregious practice to take it up to the next level, which understandbly, she is not willing to do. I am going to knock on every attorney's door I can get an address for until I find one who will get a class action rolling for guests similarly abused. What Judson did was appalling, outrageous, no person in the United States should be treated like that. And that's my reason for doing what I'm doing. Thank you for understanding.

with your previous frivolous complaint. http://www.ripoffreport.com/reports/0/276/RipOff0276421.htm And, once again, it is YOU that are implying everything. Just go "rent" (squat) somewhere else.

If you were supposedly assigned a "substandard room," why didn't you bring this to the attention of the front desk staff at the time of checkin so that they could rectify the situation and assign you to a better room? Accepting the room "as is" and without complaint indicates that you are satisfied with its condition. Later asking for a discount, without first giving the hotel any knowledge of the problem or any opportunity at resolution, simply indicates that you are trying to get something for nothing. Of course the hotel is not going to rent to you again.