Anonymous
Newburgh,#2Author of original report
Sat, September 13, 2008
Acer America? From: Travis Armstrong ([email protected]) Sent: Fri 9/12/08 5:47 PM Christopher, This email is confirm that you will indeed be receiving a refund for you unit. We will follow up with you on Monday to discuss the details. Regards, Travis Armstrong Acer America - Corporate Customer Care
Anonymous
Newburgh,#3Author of original report
Fri, August 29, 2008
I URGE EVERYONE TO KEEP CALLING THE CORP OFFICE! WHEN YOU CALL ASK FOR THE CORP EMAIL ADDRESS AND ASK TO SPEAK TO A MANAGER, KEEP CALLING UNTIL THEY REPAIR YOUR COMPUTER. I have all of the contact info to file a complaint for the city and state that acer is located. SAN JOSE, CA. Call all of the locations below and report them to all of the agencies. ATTORNEY GENERAL OFFICE: 916-322-3360 CONSUMER AFFAIRS: 916-445-2643/916-445-1254 BETTER BUSINESS BUREAU: 408-278-7400 Call all of the contacts above and request a complaint form to fill out. If you do not have time to do this just let me know and I will fill out the forms for you! Simply google acer corp america contact info and you can also fax copies of your ripoff report to the corp fax. Contact them everyday until they repair your computer. You can also contact the Media relations Manager with your complaints as well. This company is a complete ripoff their MO is to play games until your warranty is expired and then they will offer to charge you the amount that you paid for the laptop to repair it. The amount they charge is a ripoff I called a computer repair technichian and he said that the price they are asking is OUTRAGEOUS! IT'S A SCAMMMMMMMMM. Don't waste your time calling the hole in Texas call the corp office and call your local news stations and report them. I HAVE BEEN CALLING THEM EVERYDAY!