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  • Report:  #1282439

Complaint Review: Action Air Con ditioning Co Armenia Ave Tampa Fl. - Tampa Florida

Reported By:
David - Land O Lakes, Florida, USA
Submitted:
Updated:

Action Air Con ditioning Co Armenia Ave Tampa Fl.
8926 Armenia Ave, 6605 N Nebraska ave Tampa, 33604 Florida, USA
Phone:
813 935 6644
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

After doing  business  with  this company    for  10  years and paying  for  a  yearly  maintenance  service, I  called  them  in  Dec  2015  after  a/c was  not  cooling. tech  came  out  and  in  5  minutes  found  a  burned  out capacitor said  it  would  be  $208 also  the  unit  needed  some  freon  another  $150  did  not  have  much  of  a  choice,  also  said  there  was  a  freon  leak  in  the  condensor in  the  attic  without  even  going  up  there.  Total  bill  $415   and  was  told  to  get  ready  to  buy  another  complete  unit.  I  felt  like  thus  was  a  very  high  bill  so  I  called  another  company  who  came  out  and  said  the  part  at  the  most should  have  been  maybe  $108  and  the  freon  $50  also  they  checked  for  a leak  in  the  sytem  electronically  at  no  charge.  The  tech  said  there  is  nothing  wrong  with  this  sytem and  to  be  more  careful  in  the  future.

I  called  the  Action  office  and  complained  to  Joyce  the  manger  she  said  she  would  look  into  it.  A  couple  of  weeks  later  she called  and  said  the  bill  would  stand  but  if  I  bought  another  system  from   them , she  would  discount  the  sytem  the  $415.  or  give  me  a  gift  certificate??? for  a  further  service  call.  I  posted  this complaint  with  the  better  busin ess  bureau  and  on  Yelp  which  got  a  response  from  them,  I  know  I  was  ripped  off  at least  $200  and  whats  more  important  is  I  nor  any  of  the  1115  property owners  where  I  live  will  not  be  calling  action  air.  I  own  2  other  properties that  I  intended  to  upgrade  the  a/c  systems  this  year  so  guess  what  David  Russell  you  lost  out on  about  $10,000  worth  of  merchandise  and  service.  Anyone  reading  this  should  look  on  Yelp  for  numberous  complaints  on  these  people  do  not  get  took  like I  did  or  the  other  folks.  Call  several  companies and  do  your  homework.



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