- Report: #1367888
Complaint Review: Active Facial - Satin Youth - St. Georgia Utah
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Author Confirmed
Why?
Active Facial - Satin Youth
1812 W. Sunset BLVD #34 St. Georgia, 84770 Utah, USA
Phone:
855- 337-5679
Web:
N/A
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Active Facial - Satin Youth Satin Youth, Essential Formula Satin Youth scam St. Georgia Utah
I responded to Satin Youth instant trial promotion to a free Satin Youth anti wrinkle cream on my email. According to the email I am only obligated to pay the shipping cost of the cream. I order the cream on 11/12/16 , and paid with my debit card. I was emailed an invoice and a Confirmation #614462 for $3.95, also charge of $4.95 with Order Confirmation #614469 for a second cream. Both creams are two little trial bottles. My bank statement revealed that Active Facial charged me for $4.95 and $3.95 respectively. Also noticed a charge of $1.00 by essential formula all charges posted on 11/14/17. To my surprise, on 12/2/17 my debit account was charged with $99.95 and $89.95 respectively by "Active Facial and Essential Formula. I contacted my bank to dispute this transaction because I didn't initially realized that it was Satin Youth that charged my account again. My bank later told me it was Satin Youth/ Active Fac. I changed my debit card and I contacted Satin Youth about refund. After a long hold I was told that I should have contacted Satin Youth first before changing my card information. I told the representative that I have no obligation to contact Satin Youth, because I didn't purchase any product in the amount of $99.95 and 89.95 respectively from them. I demanded for my money to be refunded asap. The Satin Youth Representative told me their is nothing they can do because I already change my bank information, and my money will not be refunded. This agency is running a big scam on people , please do not fall a victim. All I need is for my money to be refunded.
