Peter steele - general manager
Toronto,#2REBUTTAL Owner of company
Fri, November 12, 2010
Dear Kevinmd;
I have asked our Head Office Customer relations staff if any complaint was filed in regards to your claim. We are unable to find any record.
If you want your complaint to be reviewed, then contact our Head Office at 416-255-5581 and provide the details of your claim. We have a dispute resolution process and we will have it properly reviewed and discussed with you.
Sincerely
Peter Steele
General Manager
Active Green + Ross