honest
newmarket,#2Author of original report
Mon, April 18, 2011
UPDATE:
No harm was found on my vehicle from a full inspection I had.
Ace from Active Green and Ross has been very helpful in resolving this issue. He is also paying me the tow truck expenses and paying me for the inspection costs to assure that van is safe for me to drive.
honest
newmarket,#3Author of original report
Fri, April 08, 2011
Please start taking this matter seriously, and tell all of your staff to stop harassing me and threatening me with your lawyers.
Peter steele - general manager
Toronto,#4UPDATE Employee
Wed, April 06, 2011
Dear AC;
I have contacted the store in question the information provided differs from your story. If you have information to share with our Head Office we will investigate.
The store advises that upon removal of your rear brake drums that the brake components fell out of the drum as the mounting hardware was broken and could not be re-assembled. They advised you were present on site during the inspection and witnessed the condition of the brakes. They acknowledged the hoist was lowered onto the tire and the tire was inspected for you.
If you wish to share the information on your concern, please contact our Head Office at 416-255-5581.
Yours Truly
Peter Steele
General Manager
Active Green + Ross